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Phenom Outage History

Uptime record, past incidents, and downtime history for Phenom.

Checking current status...
80.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 81.5% 27 5
May 2026 74.2% 31 8
April 2026 83.3% 30 5
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Intermittent issues with CMS ( Design Studio upgrade) home page - All region
minor

Started: Jun 25, 3:01 PM

investigating
Phenom engineering team is investigating an issue impacting the CMS in the Production environment, where users are unable to edit the home page in the CMS editor for the design studio upgrade clients. We will provide another update within the next hour as we continue working to identify the root cause.
Jun 25, 3:01 PM
Issues with Email Campaign Delivery in US and IR Regions
minor

Started: Jun 1, 5:24 PM

monitoring
The Phenom Engineering team has resolved the issue impacting Email Campaign delivery in the US and IR regions, and the service is now working as expected. Our Engineering team will continue to monitor the platform for the next 30 minutes to ensure there is no further impact.
Jun 1, 5:47 PM
identified
The Phenom Engineering team is actively investigating an issue where campaign emails are not being delivered successfully. We are working to identify the root cause and will provide further updates as they become available.
Jun 1, 5:24 PM
May 2026
Intermittent Issues with Screening Invites in CRM in All Production environments
minor

Started: May 19, 8:03 PM

monitoring
Phenom Engineering team has resolved the intermittent issue impacting Screening Invites in CRM and it is working as expected. Our Engineering team will continue to monitor for the next 30 minutes to ensure there is no further impact.
May 19, 8:39 PM
identified
The Phenom Engineering team is actively investigating an intermittent issue impacting Screening Invites in CRM and are currently working to identify the root cause and implement a resolution as quickly as possible. We will share the next update within the next hour.
May 19, 8:03 PM
Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Third party outage.
minor

Started: May 18, 10:55 AM

monitoring
Microsoft has confirmed an ongoing outage impacting Microsoft Teams services. Our teams are actively monitoring the situation and coordinating on recovery updates. Further information will be shared as it becomes available. You can check the status in your Microsoft admin portal. https://admin.cloud.microsoft/?#/servicehealth
May 18, 12:13 PM
monitoring
Due to the ongoing third party service degradation, Phenom clients using Microsoft teams will see some latency or service degradation while using Phenom scheduling. The team will continue to actively monitor the system.
May 18, 10:55 AM
Performance Degradation in IR and US Production environments.
minor

Started: May 17, 1:59 PM

identified
Phenom Engineering team remains actively engaged in triaging the issue affecting one of the instances of our integration with a third-party instance to help expedite resolution. Our teams continue to work toward resolution, and we will provide the next update as soon as additional information is available.
May 17, 11:27 PM
identified
Phenom Engineering team is continuing to make progress toward resolving the issue affecting one of the instances of our integration with a third-party instance. Service restoration activities are currently in progress, and we will provide the next update as further progress is made.
May 17, 7:50 PM
identified
Phenom Engineering team is actively working to resolve the issue affecting one of the instances of our integration with a third-party instance. We will provide the next update as soon as additional information is available.
May 17, 4:28 PM
identified
Phenom Engineering team continues to work on resolving the issue affecting one of the instances of our integration with a third-party instance. We are actively monitoring the progress and will keep you posted with further updates.
May 17, 3:22 PM
identified
As part of Phenom proactive monitoring, we have identified an issue with one of the instances of our Integration with a Third party Instance. Phenom engineering team is currently working to resolve this scenario. We will keep you posted on the progress
May 17, 1:59 PM
Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 1H 2026
minor

Started: May 15, 4:03 AM

monitoring
SuccessFactors has a scheduled release occurring from May 15– May 16, 2026. During this window, Phenom customers utilizing the SuccessFactors ATS integration may experience intermittent service degradation or synchronization delays. Our technical team is proactively monitoring the situation to minimize impact and ensure stability. For the most current information regarding the release progress, please refer to the official SuccessFactors Status Page. SuccessFactors Status Page Link : http...
May 15, 4:03 AM
April 2026
Intermittent issues with Events on Career Sites in IR, IN and CA Production region.
minor

Started: Apr 29, 8:59 AM

monitoring
Phenom has resolved the issue affecting events on Career Sites in the Production environments of the Ireland, India, and Canada regions. Phenom Engineering will continue to monitor the system for the next 30 minutes to ensure there is no further impact.
Apr 29, 9:26 AM
identified
Phenom has identified an issue with Career Sites event pages in the India, Ireland and Canada Production environment, where candidates are experiencing intermittent issues while accessing Career Sites event pages. Phenom Engineering is working on a fix and will provide updates on an hourly basis until the issue is resolved.
Apr 29, 8:59 AM
Issues with Career Sites in US Production environment
minor

Started: Apr 23, 5:23 PM

monitoring
Phenom has resolved the issue affecting Career Sites in the Production environment of the US region. Our Engineering team will continue to monitor for the next 30 minutes to ensure there is no further impact.
Apr 23, 5:57 PM
identified
Phenom team has identified an  issue affecting Career Sites in the Production environment of the US region. Phenom Engineering is investigating the issue and will update in an hour.
Apr 23, 5:23 PM
Intermittent Issues with Career Sites in All Production environments

Started: Apr 2, 10:46 AM

monitoring
Phenom team has resolved an issue affecting Career Sites where users are unable to view the header menu across all Production environments. Phenom Engineering is currently monitoring the fix and will provide another update shortly.
Apr 2, 10:46 AM
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