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92.1%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Ongoing Issue: SSL Certificate Validation Impacting Microsoft 365 EU Region Services
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the root cause of the issue and have implemented a fix.
All messages that were delayed due to this issue are now being processed and delivered immediately by our system.
We continue to monitor the environment to ensure normal operation. A detailed incident report, including the root cause analysis and corrective actions, will be shared as soon as possible.
investigating
We are currently investigating an issue that appears to be related to SSL certificate validation on Microsoft servers affecting Microsoft 365 services in the EU region (semi-inline scope), which may impact message delivery.
Our system will automatically retry sending any affected messages. We are actively monitoring the situation and will provide further updates as soon as more information becomes available from Microsoft or the issue status changes.
May 2026
High rate of FP's
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are experiencing a high rate of FP due to unexpected engine behaviour. The engine was truned off and we are working to rescan all recent traffic and release the false detected emails.
April 2026
Google Workspace reported an email issue that they are researching https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and we are working to fix it
investigating
We are currently investigating a case that affects Google Workspace and causes slower email delivery times
March 2026
A small amount of emails in our EU environment are taking longer time to scan - We are investigating the slowness
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Our EU environment is functioning as expected for the majority of the emails and files scanned. There is a small number of emails that are taking longer to scan. We are investigating the issue and working on solving the issue
