Looking for an update now? Check the current status, or follow Peloton for future changes.
43.1%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
26.7%
30
22
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Some members incorrectly received a notification that their membership payment failed
On Friday, a temporary system issue caused some members to receive an incorrect email notification stating that their Peloton Membership payment had failed. We can confirm this issue has been fully resolved, and all affected payments have since been processed successfully. If you received a notification on Friday or have any questions regarding your account, you can verify your current membership status anytime by visiting My Membership: https://account.onepeloton.com/mymembership
Some members are unable to schedule or reschedule service appointments
A fix has been implemented and we are monitoring the results and stability.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an ongoing issue that is preventing some members from scheduling, viewing, or rescheduling service repair appointments. Some members may experience errors when attempting to book or modify appointments. Team is currently investigating.
September 2026
Latest iOS Mobile App update (v.15.133.0) is experiencing intermittent app crashes upon launch
A fix has been implemented and we are monitoring the results.
identified
We identified some of the issues impacting Apple Watch with a planned release to members targeting the end of the month. We hope this resolves these issues!
identified
This issue has been identified and we are investigating a fix.
investigating
We are investigating an ongoing issue with the Apple Watch connecting to a workout and the app crashing intermittently. Team is investigating.
August 2026
Community Team features are experiencing intermittent issues.
A fix has been implemented and we are monitoring results.
investigating
We are currently investigating an issue where class notes do not appear on iOS, Android and CFX platforms.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Unable to Log into Peloton Account
criticalSource not attested
Last archived state: resolved
View archived record details
Member Login
investigating
Members are currently unable to log into Peloton across all surfaces (Bike, Tread, Row, App, Web). Team is investigating.
Members who complete a workout with the Android Watch paired and remain on the workout summary will observe an app crash.
minorSource not attested
Last archived state: resolved
View archived record details
Peloton App
identified
Members who complete a workout with the Android Watch paired and remain on the workout summary screen on the watch will observe a crash if they leave the peloton watch app on that screen.
July 2026
iOS Mobile App: Team Challenge notifications are taking members to an error page.
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and we are working to roll out a fix to members soon.
investigating
iOS Mobile App: Team Challenge notifications are taking members to an error page. We have paused the rollout of v.15.129.0 as the team is actively investigating.
Members may experience some latency when starting a workout.
Source not attested
Last archived state: resolved
View archived record details
monitoring
Services have returned to normal, and the team is monitoring.
investigating
We are currently investigating this issue.
Latest iOS App (v.1.28.0) crashing on launch due to image processing issue
minorSource not attested
Last archived state: resolved
View archived record details
identified
Latest iOS App (v.1.28.0) crashing on launch due to image processing issue. Team is actively working on a fix to roll out to members.
We are currently investigating an issue that may cause delays when starting a workout.
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
June 2026
Latest iOS App version (v.15.127.0) is crashing on launch. We have paused the rollout and are investigating next steps.
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Latest iOS App version (v.15.127.0) is crashing on launch. We have paused the rollout and are investigating next steps. Members who are still on v.15.126.0 are unaffected.
Personalized Plans and Insights Recommendations Not Loading on Homescreen
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
investigating
We are currently investigating this issue.
On Android devices, within the Community Feed Feature, the "Following" tab is not rendering properly.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
On Android client devices, within the Community Feed Feature, the "Following" tab is not rendering. The other tabs work fine and the team is investigating.
May 2026
Apple Watch Series 3 Peloton App crashing on launch
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and a new iOS version has begun rolling out to members. Please download v.15.125.0
identified
This issue is impacting anyone with an Apple Watch Series 3, watchOS 8 and on Peloton App Version 15.124.0. A fix has been identified and is including in our next release that will roll out starting on 6/1.
investigating
Team is investigating an increase error with with Watch App tied to the latest app release 15.124.0 and WatchOS8
