Some members are unable to schedule or reschedule service appointments
View the provider incident record →Current answer
Peloton experienced a minor incident: Some members are unable to schedule or reschedule service appointments. ServiceAlert observed recovery on Oct 7, 2026.
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Incident Lifecycle
Affected Components
Peloton Site - (onepeloton.com)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results and stability.
Oct 6, 2026 at 6:11 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 5, 2026 at 8:02 PM UTC
Investigating
We are investigating an ongoing issue that is preventing some members from scheduling, viewing, or rescheduling service repair appointments. Some members may experience errors when attempting to book or modify appointments. Team is currently investigating.
Oct 5, 2026 at 8:00 PM UTC
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