A fix has been implemented. Crypto withdrawals on Ethereum have resumed processing and we are monitoring the results.
investigating
We are currently experiencing delays in processing crypto withdrawals on Ethereum. Customers may continue submitting these, but processing times may be longer than usual. Our team is investigating.
Engineering team is continuing to work on a fix for this issue. In the meantime, some crypto withdrawals may remain in a pending status.
identified
Engineering team is working on the fix for the issue. In the meantime, some crypto withdrawals may remain in a pending status.
identified
Our Engineering team has identified the root cause and is working to implement a fix for the pending withdrawals.
Once the fix is deployed, all pending withdrawals will be processed.
investigating
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Withdrawals and Deposits are impacted and customers may experience delays in processing.
Some customers may experience intermittent failures when signing in to the Paxos Dashboard using a passkey due to a disruption affecting our authentication provider. If your login attempt fails, please try again, as subsequent attempts may succeed.
Our team is monitoring the provider’s recovery and Dashboard login performance. We will provide further updates as more information becomes available.
Crypto TransfersCrypto TransfersCrypto Transfer Fees
identified
We have identified the issue and are working on a fix.
investigating
We are continuing to investigate the ongoing delays in processing crypto withdrawals. Customers may continue submitting these, but processing times may be longer than usual.
investigating
We are currently experiencing delays in processing crypto withdrawals on Ethereum. Customers may continue submitting these, but processing times may be longer than usual. Our team is investigating.
Paxos - Delayed X Layer Crypto Transfers in Sandbox
We are investigating delays affecting crypto transfers on X Layer in the Paxos Sandbox environment. Our team is monitoring the issue and will provide updates as more information becomes available.
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Deposits on the Robinhood chain are impacted and customers may experience delays in processing.
We are currently experiencing delays in processing crypto withdrawals on Ethereum. Customers may continue submitting these, but processing times may be longer than usual. Our team has identified the issue and we are implementing a fix.
A fix has been implemented and we are monitoring the results.
investigating
We have detected an incident affecting the LayerZero DVN. As a result, Solana transactions may experience processing delays.
Our Engineering team is actively working to resolve the issue, and we will provide further updates as they become available.
Paxos - Crypto Deposits Delayed on Multiple Networks
A fix has been implemented and we are monitoring the results.
investigating
We have confirmed that crypto deposit crediting delays are affecting all supported networks. Customers may see deposits remain pending longer than usual. Our team continues to investigate and is working to restore normal processing. We will provide another update as more information becomes available.
investigating
We are currently experiencing delays in crediting crypto deposits on Ethereum, Base, Polygon, and Solana. Customers may see deposits remain pending longer than usual. Our team is investigating and will provide another update as more information becomes available.
Legacy Incident Archive
28 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Base Network - Deposit and Withdrawal Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The Base network stall has been resolved and the network is producing blocks normally again. Paxos has resumed processing deposits and withdrawals on Base, and any transactions that were delayed during the disruption are now being worked through. Customer funds were not affected at any point.
identified
The Base blockchain is currently experiencing a network-wide stall affecting all activity on the network. As a result, deposits and withdrawals on Base are delayed while the network is unable to confirm transactions. This is an issue with the Base network itself and is not specific to Paxos; all other blockchains are operating normally and customer funds are not affected.
Transactions on Base will resume processing automatically once the network recovers. No action is required on your part. ...
Paxos - FIX Incident Detected
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of FIX connections having experienced a momentary outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
Paxos - FIX Incident Detected - Disconnections
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of FIX connections having experienced an outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of the issue and are currently investigating.
Paxos - FIX Incident Detected - Disconnections
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of the issue and are currently investigating.
May 2026
Paxos - Dashboard Portal incident identified
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an outage impacting email notification delivery.
As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications.
Engineering is actively working to resolve the issue.
Paxos - Orchestrations API Incident Detected
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an outage affecting the Orchestrations API endpoints.
As a result, Orchestrations submitted either via API or through the Dashboard UI are impacted, and customers may encounter errors when attempting to submit them.
Engineering is actively investigating the issue.
Paxos Sandbox - Dashboard UI incident identified
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue with the Dashboard Portal in the Sandbox environment.
As a result, SSO login is not working for the Sandbox Dashboard Portal at this time.
Engineering is actively investigating and working on a resolution.
The issue has been identified and a fix is being implemented.
investigating
At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment.
As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing.
Engineering is actively investigating and working on a resolution.
Paxos - Crypto Transfers Incident Detected
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the issue and implemented a workaround. While SOL token withdrawal processing remains degraded, customers can continue submitting withdrawals through our Crypto Withdrawals API. Processing times may be longer than normal during this period. Full recovery is expected by 10:00 AM ET.
investigating
We are currently experiencing delays in processing SOL token withdrawals. Customers may continue submitting withdrawals through our Crypto Withdrawals API, but processing times may be longer than usual.
Paxos - Quotes and Quote Executions API Endpoints Incident Detected
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an outage affecting the Quote Execution endpoints.
As a result, customers may see increased latency for List Quotes, Quote Executions and List Historical Prices endpoints
Our Engineering team is actively investigating and working to resolve the issue.
We will share another update as soon as we have more information.
