We are currently experiencing delays in processing crypto withdrawals on Ethereum. Customers may continue submitting these, but processing times may be longer than usual. Our team has identified the issue and we are implementing a fix.
A fix has been implemented and we are monitoring the results.
investigating
We have detected an incident affecting the LayerZero DVN. As a result, Solana transactions may experience processing delays.
Our Engineering team is actively working to resolve the issue, and we will provide further updates as they become available.
Paxos - Crypto Deposits Delayed on Multiple Networks
A fix has been implemented and we are monitoring the results.
investigating
We have confirmed that crypto deposit crediting delays are affecting all supported networks. Customers may see deposits remain pending longer than usual. Our team continues to investigate and is working to restore normal processing. We will provide another update as more information becomes available.
investigating
We are currently experiencing delays in crediting crypto deposits on Ethereum, Base, Polygon, and Solana. Customers may see deposits remain pending longer than usual. Our team is investigating and will provide another update as more information becomes available.
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Withdrawals on Ethereum withdrawals are impacted and customers may experience delays in processing.
We are currently experiencing delays in processing withdrawals and deposits on the Solana network. Customers can continue to submit transfers but may experience delays in processing.
Transfers on ARB and SOL have had normal processing restored. Deposits and withdrawals on ETH continue to be delayed at this time.
investigating
We are continuing to investigate this issue.
investigating
As of 15:27 UTC, we are experiencing delays in processing deposits and withdrawals on SOL, ETH, and ARB. Customers may continue submitting these, but processing times may be longer than usual.
We are currently experiencing an outage affecting the Rewards endpoints.
Customers may experience increased latency and receive HTTP 500 responses when using these endpoints. Our Engineering team is investigating the issue, and we will provide an update as soon as more information is available.
Trading - OrdersMarket DataProfiles and BalancesIdentities and AccountsOrchestrations APIFiat TransfersCrypto Transfers
monitoring
API error rates have returned to normal levels. We are monitoring the service to confirm continued stability.
investigating
We are investigating intermittent 503 responses affecting a small subset of requests to api.paxos.com. Impact has been observed across several Paxos API operations, including transfers, profiles and balances, identities and accounts, orchestrations, orders, and market-list requests. We are working to restore normal performance and will provide another update as more information becomes available.
We are investigating intermittent 503 responses affecting a subset of requests to api.paxos.com. Impact is primarily concentrated in market-data request traffic. We are working to restore normal performance and will provide another update as more information becomes available.
We are currently experiencing delays processing fiat withdrawals to DBS bank accounts. Withdrawal requests can still be submitted, but completion may take longer than usual. We are working with our banking partner to investigate and will provide another update as more information becomes available.
Legacy Incident Archive
28 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Base Network - Deposit and Withdrawal Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The Base network stall has been resolved and the network is producing blocks normally again. Paxos has resumed processing deposits and withdrawals on Base, and any transactions that were delayed during the disruption are now being worked through. Customer funds were not affected at any point.
identified
The Base blockchain is currently experiencing a network-wide stall affecting all activity on the network. As a result, deposits and withdrawals on Base are delayed while the network is unable to confirm transactions. This is an issue with the Base network itself and is not specific to Paxos; all other blockchains are operating normally and customer funds are not affected.
Transactions on Base will resume processing automatically once the network recovers. No action is required on your part. ...
Paxos - FIX Incident Detected
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of FIX connections having experienced a momentary outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
Paxos - FIX Incident Detected - Disconnections
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of FIX connections having experienced an outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of the issue and are currently investigating.
Paxos - FIX Incident Detected - Disconnections
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of the issue and are currently investigating.
May 2026
Paxos - Dashboard Portal incident identified
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an outage impacting email notification delivery.
As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications.
Engineering is actively working to resolve the issue.
Paxos - Orchestrations API Incident Detected
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an outage affecting the Orchestrations API endpoints.
As a result, Orchestrations submitted either via API or through the Dashboard UI are impacted, and customers may encounter errors when attempting to submit them.
Engineering is actively investigating the issue.
Paxos Sandbox - Dashboard UI incident identified
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue with the Dashboard Portal in the Sandbox environment.
As a result, SSO login is not working for the Sandbox Dashboard Portal at this time.
Engineering is actively investigating and working on a resolution.
The issue has been identified and a fix is being implemented.
investigating
At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment.
As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing.
Engineering is actively investigating and working on a resolution.
Paxos - Crypto Transfers Incident Detected
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the issue and implemented a workaround. While SOL token withdrawal processing remains degraded, customers can continue submitting withdrawals through our Crypto Withdrawals API. Processing times may be longer than normal during this period. Full recovery is expected by 10:00 AM ET.
investigating
We are currently experiencing delays in processing SOL token withdrawals. Customers may continue submitting withdrawals through our Crypto Withdrawals API, but processing times may be longer than usual.
Paxos - Quotes and Quote Executions API Endpoints Incident Detected
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an outage affecting the Quote Execution endpoints.
As a result, customers may see increased latency for List Quotes, Quote Executions and List Historical Prices endpoints
Our Engineering team is actively investigating and working to resolve the issue.
We will share another update as soon as we have more information.
