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Paxos Outage History

Uptime record, past incidents, and downtime history for Paxos.

Checking current status...
42.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 58.1% 31 13
June 2026 10% 30 27
May 2026 33.3% 15 10

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Paxos - Crypto Transfers Incident Detected
major

Started: Aug 1, 9:36 AM

monitoring
A fix has been implemented and we are monitoring the results.
Aug 1, 10:26 AM
identified
The issue has been identified and a fix is being implemented.
Aug 1, 9:42 AM
investigating
We are investigating an issue affecting some customers using the Crypto Withdrawal API and Withdrawal Fee API. Customers may see crypto withdrawal fee quotes with more than two decimal places, and some exact-balance crypto withdrawal requests may fail with an Insufficient Funds response when the available balance does not cover both the withdrawal amount and the associated network fee. We are actively investigating and will share another update as soon as possible.
Aug 1, 9:36 AM
July 2026
Paxos - Dashboard web UI incident identified
minor

Started: Jul 31, 1:07 PM

investigating
We are currently experiencing an authentication issue in the Dashboard portal. As a result, customers may encounter problems signing in or signing up at dashboard.paxos.com. The issue is intermittent, and in some cases a retry may succeed. Our Engineering team is actively investigating and working to resolve the issue.
Jul 31, 1:07 PM
Paxos - Errors on Quotes & Quotes Executions
major

Started: Jul 26, 12:04 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 28, 2:40 PM
investigating
We are experiencing increased errors on Quotes and Quotes Execution endpoints and are investigating the issue.
Jul 28, 2:39 PM
Paxos - External Venue Order Routing Degraded
minor

Started: Jul 21, 4:45 PM

investigating
We are currently experiencing degraded order routing to external trading venues. Orders continue to route to the itBit exchange while we investigate.
Jul 21, 4:45 PM
Paxos - USDC (Ethereum) Conversions Delayed
minor

Started: Jul 17, 6:14 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 17, 9:16 PM
investigating
A fix has been implemented and we are monitoring the results.
Jul 17, 6:33 PM
investigating
We are currently experiencing delays in processing conversions involving USDC on the Ethereum network. Customers can continue to submit conversions but may experience delays in processing. Conversions involving other assets and networks are not affected.
Jul 17, 6:14 PM
Paxos - Crypto Deposits Delayed
minor

Started: Jul 15, 12:25 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 15, 1:05 AM
identified
Crypto deposits across networks were delayed from July 14, 2026 21:00 UTC to ~July 15, 2026 00:15 UTC. A fix has been implemented and we are currently monitoring incoming deposits. All affected deposits will processed shortly.
Jul 15, 12:25 AM
Paxos - Delays in crypto deposits and withdrawals on multiple blockchain networks
minor

Started: Jul 8, 5:25 PM

monitoring
Upstream connectivity has largely recovered and the affected networks are returning to normal. Queued crypto deposits and withdrawals are now processing, and we are monitoring closely to confirm full recovery across all impacted networks.
Jul 8, 6:09 PM
identified
We have identified the cause as degraded performance from a third-party blockchain infrastructure provider, which is intermittently affecting our ability to read from and broadcast to the impacted networks. As a result, some crypto deposits and withdrawals on these networks may be delayed. No funds are at risk, and affected transactions remain queued and will process once upstream connectivity is fully restored. We are monitoring the provider's recovery and working to return processing to nor...
Jul 8, 5:43 PM
identified
We are currently investigating delays affecting crypto deposits and withdrawals across multiple blockchain networks, including Ethereum, Arbitrum, Avalanche, BNB Chain, Bitcoin Cash, and Litecoin. During this time, affected deposits and withdrawals may take longer than usual to process. Trading and USD (fiat) services are not affected. Our team is actively investigating and we will provide an update shortly.
Jul 8, 5:42 PM
June 2026
Base Network - Deposit and Withdrawal Delays
minor

Started: Jun 26, 3:57 PM

monitoring
The Base network stall has been resolved and the network is producing blocks normally again. Paxos has resumed processing deposits and withdrawals on Base, and any transactions that were delayed during the disruption are now being worked through. Customer funds were not affected at any point.
Jun 26, 4:16 PM
identified
The Base blockchain is currently experiencing a network-wide stall affecting all activity on the network. As a result, deposits and withdrawals on Base are delayed while the network is unable to confirm transactions. This is an issue with the Base network itself and is not specific to Paxos; all other blockchains are operating normally and customer funds are not affected. Transactions on Base will resume processing automatically once the network recovers. No action is required on your part. ...
Jun 26, 3:57 PM
Paxos - FIX Incident Detected
critical

Started: Jun 25, 5:04 PM

monitoring
We are aware of FIX connections having experienced a momentary outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
Jun 25, 5:04 PM
Paxos - FIX Incident Detected - Disconnections
critical

Started: Jun 25, 4:38 PM

monitoring
We are aware of FIX connections having experienced an outage. We have implemented a fix and will continue to monitor the environment to ensure stability of the platform.
Jun 25, 5:48 PM
identified
The issue has been identified and a fix is being implemented.
Jun 25, 5:48 PM
investigating
We are aware of the issue and are currently investigating.
Jun 25, 5:47 PM
Paxos - FIX Incident Detected - Disconnections
critical

Started: Jun 25, 4:38 PM

identified
The issue has been identified and a fix is being implemented.
Jun 25, 5:43 PM
investigating
We are aware of the issue and are currently investigating.
Jun 25, 5:41 PM
May 2026
Paxos - Dashboard Portal incident identified
major

Started: May 28, 6:08 PM

investigating
We are currently experiencing an outage impacting email notification delivery. As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications. Engineering is actively working to resolve the issue.
May 28, 6:08 PM
Paxos - Orchestrations API Incident Detected
major

Started: May 28, 1:52 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 28, 2:01 PM
investigating
We are currently experiencing an outage affecting the Orchestrations API endpoints. As a result, Orchestrations submitted either via API or through the Dashboard UI are impacted, and customers may encounter errors when attempting to submit them. Engineering is actively investigating the issue.
May 28, 1:52 PM
Paxos Sandbox - Dashboard UI incident identified
major

Started: May 22, 3:46 PM

investigating
We are currently experiencing an issue with the Dashboard Portal in the Sandbox environment. As a result, SSO login is not working for the Sandbox Dashboard Portal at this time. Engineering is actively investigating and working on a resolution.
May 22, 3:46 PM
Paxos Sandbox - Bitcoin Crypto Transfers Incident Detected
minor

Started: May 20, 7:03 PM

identified
The issue has been identified and a fix is being implemented.
May 20, 7:36 PM
investigating
At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment. As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing. Engineering is actively investigating and working on a resolution.
May 20, 7:03 PM
Paxos - Crypto Transfers Incident Detected
minor

Started: May 18, 4:27 AM

identified
We have identified the root cause of the issue and implemented a workaround. While SOL token withdrawal processing remains degraded, customers can continue submitting withdrawals through our Crypto Withdrawals API. Processing times may be longer than normal during this period. Full recovery is expected by 10:00 AM ET.
May 18, 5:57 AM
investigating
We are currently experiencing delays in processing SOL token withdrawals. Customers may continue submitting withdrawals through our Crypto Withdrawals API, but processing times may be longer than usual.
May 18, 4:27 AM
Paxos - Quotes and Quote Executions API Endpoints Incident Detected
minor

Started: May 14, 9:08 PM

investigating
We are currently experiencing an outage affecting the Quote Execution endpoints. As a result, customers may see increased latency for List Quotes, Quote Executions and List Historical Prices endpoints Our Engineering team is actively investigating and working to resolve the issue. We will share another update as soon as we have more information.
May 14, 9:08 PM
Paxos - Crypto Transfers Incident Detected
major

Started: May 14, 8:36 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 14, 9:15 AM
identified
The issue has been identified and a fix is being implemented.
May 14, 9:12 AM
investigating
At this time, we are experiencing a delay processing crypto deposits on the Ethereum Network. Crypto Deposits can continue to be submitted, but may experience delays in processing.
May 14, 8:36 AM
Paxos - Identities and Accounts API Incident Detected
minor

Started: May 12, 7:39 PM

investigating
We are currently experiencing delays in identity approvals. As a result, identity reviews may take longer than usual to complete. Engineering is actively working on a resolution.
May 12, 7:39 PM
Paxos - Dashboard Email OTP Login in Sandbox incident identified
major

Started: May 6, 8:23 AM

investigating
We are currently experiencing issues with the Paxos Dashboard in Sandbox, and email OTP logins are temporarily unavailable. Our Engineering team is actively investigating and working to resolve the root cause. We will provide another status update within the next 30 minutes, or sooner if additional information becomes available.
May 6, 8:23 AM
Paxos - Crypto Transfers Incident Detected
minor

Started: May 1, 6:29 PM

investigating
We are currently experiencing an outage affecting Transfers endpoints. As a result, Crypto Deposits processing may be delayed. We are actively investigating the issue.
May 1, 6:29 PM
April 2026
Paxos – LayerZero DVN Temporary Pause
maintenance

Started: Apr 19, 12:25 AM

investigating
Due to a recently identified issue affecting rsETH and the LayerZero ecosystem, Paxos is temporarily pausing its LayerZero DVN operations out of an abundance of caution while the root cause is being investigated.
Apr 19, 12:25 AM
Paxos - Crypto Transfers Incident Detected
minor

Started: Apr 1, 2:54 PM

investigating
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Deposits on Solana network are impacted and customers may experience delays in processing.
Apr 1, 2:54 PM
March 2026
Paxos - Crypto Transfers Incident Detected
minor

Started: Mar 30, 4:11 PM

investigating
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Deposits are impacted and customers may experience delays in processing.
Mar 30, 4:11 PM
Paxos - Crypto Transfers Incident Detected
critical

Started: Mar 30, 2:06 PM

monitoring
The issue has been resolved, and we are continuing to monitor the environment.
Mar 30, 2:17 PM
investigating
We are currently experiencing an outage affecting the Transfers endpoints. As a result, crypto withdrawals are impacted, and customers may see an increased rate of 500 errors when submitting withdrawal requests. Our Engineering team is actively working to resolve the issue.
Mar 30, 2:06 PM