Pantheon Outage History

Uptime record, past incidents, and downtime history for Pantheon.

Checking current status...
67.2% uptime over 61 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 9Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 70% 10 3
March 2026 58.1% 31 13
February 2026 80% 20 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 61 Days)

Feb 9 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026
Intermittent access issues affecting Pantheon Dashboard
minor

Started: Mar 30, 10:22 AM

monitoring
We have taken steps to resolve the issues with the Pantheon Dashboard. You should see improvements now, but we'll keep monitoring the results. Thank you for your continued patience.
Apr 2, 8:56 PM
monitoring
We have applied a fix to mitigate the issue affecting the Pantheon Dashboard, and we are actively monitoring the results. We sincerely apologize for any disruption this may have caused to your workflow and appreciate your continued patience as we finalize recovery.
Apr 2, 2:54 PM
investigating
We are continuing our efforts to stabilise the Pantheon Dashboard and provide a permanent fix. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 2, 11:54 AM
investigating
Our investigation into the issue affecting the Pantheon Dashboard is ongoing. We understand the impact of the issue and are committed to providing a permanent solution. The next update will be provided in 3 hours, or if new information becomes available. We thank you for your continued patience.
Apr 2, 8:51 AM
investigating
We are actively investigating the issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 2, 5:51 AM
investigating
We are continuing to investigate the issue. There are no new updates at this time. We will provide the next update in 3 hours or as soon as new information becomes available.
Apr 2, 2:52 AM
investigating
We continue to see improvement in system performance and a decrease in error rates. We are actively investigating the issue and working on a permanent resolution. Some users may still experience intermittent latency. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 1, 11:52 PM
investigating
We are seeing improvement in system performance and a decrease in error rates. Our team continues to investigate the issue and is actively working toward a permanent resolution. Some users may still experience intermittent latency in the meantime.
Apr 1, 8:51 PM
investigating
We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 6:37 PM
investigating
We are continuing to actively investigate this issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 1, 1:40 PM
investigating
Our efforts to stabilise the Pantheon Dashboard are ongoing. We remain in active investigation of the issue. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 10:51 AM
investigating
We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 7:55 AM
investigating
We are continuing to investigate this issue. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 1, 5:04 AM
investigating
Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. There are no new updates at this time. We will provide our next update within the next 3 hours, or sooner if new information becomes available.
Apr 1, 2:02 AM
investigating
We are actively investigating the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available. Thank you for your continued patience and understanding.
Mar 31, 11:10 PM
investigating
Investigation into the dashboard instability is ongoing. We realize the significant impact this extended downtime has had on your operations over the past 24 hours and appreciate your continued patience. Our team is fully committed to a permanent resolution and will provide more information as soon as it's available.
Mar 31, 8:06 PM
investigating
We are continuing to actively investigate the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available. Thank you for your continued patience and understanding.
Mar 31, 4:49 PM
investigating
We are continuing to investigate this issue. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Mar 31, 2:45 PM
investigating
Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. We are continuing to review the reports to determine a root cause and restore full operations. We will share the next update in the next 3 hours or once new information becomes available.
Mar 31, 12:10 PM
investigating
We continue to actively investigate the root cause of the issue affecting the Pantheon Dashboard. The next update will be provided in the next 3 hours or as soon as new information becomes available. Thank you for your patience while we work on providing a solution.
Mar 31, 8:59 AM
investigating
We are actively investigating the issue. There are no new updates at this time. We’ll provide an update within the next 3 hours, or sooner if we have new information.
Mar 31, 6:01 AM
investigating
We are continuing to investigate this issue and closely monitoring the situation. We will provide another update within the next 3 hours, or sooner if there are any significant developments.
Mar 31, 3:25 AM
investigating
We are actively investigating this issue. We appreciate your patience and will provide an update within the next 3 hours or sooner if new information becomes available. If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io.
Mar 31, 12:02 AM
investigating
Our team is continuing to investigate the root cause of the current dashboard performance issues. We are focused on a permanent resolution and appreciate your continued patience.
Mar 30, 9:55 PM
investigating
Efforts to stabilize the dashboard are ongoing. We are continuing to investigate the root cause of these intermittent issues and appreciate your continued patience while we work to restore full service.
Mar 30, 7:07 PM
investigating
We are still working to resolve the issues affecting the Dashboard. We appreciate your patience and will share more information as soon as it's available
Mar 30, 4:47 PM
investigating
We are continuing to investigate this issue.
Mar 30, 3:49 PM
investigating
Our engineering team is continuing to investigate reports of intermittent performance issues affecting the Dashboard. While we previously moved to monitoring, we are re-engaging our investigation to ensure a stable and permanent resolution. We are committed to restoring full performance and will provide a further update within the next hour, or as soon as new information becomes available. Thank you for your continued patience.
Mar 30, 2:49 PM
monitoring
The issue has been identified, and a fix has been implemented. We are continuing to monitor the results.
Mar 30, 12:41 PM
investigating
We are continuing to investigate the issue affecting access to the Pantheon Dashboard. We will share an update within the next hour, or as soon as new information becomes available.
Mar 30, 11:40 AM
investigating
We are investigating an issue affecting access to the Pantheon Dashboard. Our team is reviewing logs and metrics to determine the cause and implement a resolution. We'll share additional updates here as the situation evolves. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support. The next update will be provided in the next hour.
Mar 30, 10:22 AM
Intermittent access issues affecting Pantheon Dashboard and Workflow
minor

Started: Mar 28, 12:41 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 28, 1:59 PM
investigating
We are continuing to investigate the issue. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
Mar 28, 1:34 PM
investigating
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands]. Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access t...
Mar 28, 12:41 PM
Degraded Dashboard and Terminus Performance
minor

Started: Mar 26, 12:22 PM

identified
The issue has been identified and a fix is being implemented.
Mar 27, 10:11 PM
investigating
Performance has improved but remains above the pre-incident baseline. We have transitioned this case from Resolved back to Investigating as a precaution. All internal team code deployments are currently on hold to ensure platform stability. Our Engineering teams are performing a deep dive into core data storage performance and asynchronous job runner behavior to isolate the root cause. Multiple teams are dedicated to a real-time synchronized response to return latency to normal levels. Nex...
Mar 27, 5:53 PM
investigating
We understand the urgency, and our Engineers remain fully focused on this case. While there are no major developments yet, we are actively testing potential fixes. Expect our next update in 3 hours.
Mar 27, 3:16 PM
investigating
No major updates. We are still investigating the issue. We will post another update in 3 hours or once a major update is available.
Mar 27, 12:16 PM
investigating
We are still investigating the issue. We will post another update in 3 hours or once a major update is available.
Mar 27, 8:27 AM
investigating
We are continuing to investigate the issue. Thank you for your patience and understanding.
Mar 27, 2:15 AM
investigating
We are continuing to work on a fix for this issue with the Dashboard and Terminus-related workflows. We will share another update in 2 to 3 hours, or as soon as more information becomes available.
Mar 26, 10:54 PM
investigating
Our Engineering team is actively investigating the issue. We will provide another update within the next 2-3 hours or sooner if new information becomes available. Thank you for your continued patience and understanding.
Mar 26, 6:11 PM
investigating
We are continuing to investigate the issue affecting Dashboard performance and Terminus workflows. If you're experiencing any related issues, please reach out to Support via chat or ticket, and our team will investigate immediately. We will provide another update within the next 30 minutes to an hour or as soon as more details become available.
Mar 26, 4:15 PM
investigating
Our team is still actively investigating the issue. Thank you for your patience.
Mar 26, 2:36 PM
investigating
We are continuing to investigate this issue.
Mar 26, 1:18 PM
investigating
We're currently investigating an issue affecting the loading of the Dashboard and Terminus-related workflows. We apologize for any inconvenience this has caused. If you're experiencing an urgent issue, please contact support at helpdesk@pantheon.io
Mar 26, 12:22 PM
Filesystem Access Issues
minor

Started: Mar 11, 3:49 PM

investigating
Our team is actively investigating the filesystem access issue. If you experience any permission-related errors in your Live environment, please don't hesitate to contact Support via chat or ticket. We greatly appreciate your continued patience.
Mar 17, 11:39 AM
investigating
We are continuing to investigate the issue. Please reach out to Support via chat or ticket if you are seeing any filesystem access errors on your Live environment.
Mar 17, 3:32 AM
investigating
Investigation continues into the reported filesystem issues. Our Engineering team is working through the weekend to resolve this with the highest priority for all affected sites. We will provide a further update in 6 hours or as soon as new information becomes available.
Mar 16, 7:51 PM
investigating
We are continuing to investigate the root cause of the Filesystem Access Issues. Thank you for your patience and understanding.
Mar 14, 4:02 AM
investigating
We are continuing to investigate the issue with filesystem access. If you are currently experiencing permission-related errors in your Live environment, please contact Support via chat or ticket immediately. Our team is prepared to apply a manual remediation for affected sites. We are treating this with high priority and will provide a status update within the next 6 hours, or sooner if new information becomes available.
Mar 13, 7:34 PM
investigating
Our Engineering team is continuing to investigate the reported cases to determine a permanent resolution. The issue remains a top priority. We’ll share another update within 6 hours, or sooner if new information becomes available. Thank you for your patience.
Mar 13, 12:25 PM
investigating
Our Engineering team is continuing its deep dive into the reported cases to identify a permanent resolution. The investigation remains active and is our top priority. We'll be updating the status within 6 hours from now, or sooner if new information becomes available. We appreciate your continued patience on this.
Mar 12, 6:44 PM
investigating
Our team is continuing to investigate the root cause of the filesystem access issues. We'll post another update in 3–6 hours, or sooner if significant progress is made. We sincerely appreciate your continued patience and understanding.
Mar 12, 10:53 AM
investigating
We are continuing to investigate the root cause of the Filesystem Access Issues. Thank you for your patience and understanding.
Mar 12, 4:07 AM
investigating
We are continuing to investigate the root cause of the Filesystem Access Issues. Please reach out to Support via chat or ticket if you are seeing any filesystem access errors on your Live environment.
Mar 11, 11:02 PM
investigating
We are continuing to investigate this issue.
Mar 11, 7:32 PM
investigating
We are currently investigating reports of filesystem permission errors affecting select sites. Our Engineering team is performing a deep-dive analysis to identify the root cause and develop a permanent, automated fix. Current Workaround: While we work on a long-term resolution, our Support team can perform a manual remediation to restore site functionality immediately. If your site is experiencing permission-related errors, please reach out via Support Chat or submit a Ticket. Our team is ...
Mar 11, 3:49 PM
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