We have identified an issue impacting .ES domain registrations. Customers attempting to register certain .ES domains with specific contact identification types may continue to experience validation errors preventing their orders from completing, while other registrations are processing normally.
Engineering has confirmed the root cause and is finalizing a fix.
investigating
Our engineering team is working closely with the registry to implement the necessary changes to resolve the issue. We appreciate your patience and will provide an update once normal service has been restored.
investigating
We are currently investigating an issue affecting new .ES domain registration orders. Customers attempting to register .ES domains may experience processing delays, temporary order failures, or errors during domain provisioning.
Our engineering team is actively working with the registry to identify the root cause and restore normal registration processing. We will provide an update as soon as more information is available.
Our API and RCP connections are now restored. We will continue to monitor the connections for stability.
investigating
We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls.
Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.
We are investigating reports of intermittent access issues affecting the OpenSRS Reseller Control Panel.
Customers may experience errors or difficulty loading the control panel, including DNS-related error messages in their browser.
We are working to resolve this and will update the status page with further details.
We are currently experiencing connection issues with the .NL registry. Our engineering team is investigating the issue.
This affects registrations, renewals, and management of .NL domains. Existing domains will continue to resolve normally.
We are seeing improvements in the system and the services are returning to normal.
We will continue to monitor the situation closely.
investigating
We are currently investigating an issue affecting our OpenSRS API. Our Engineering team is looking into the issue.
During this time resellers may notice slowness, timeouts or intermittent errors with API requests.
We will provide further updates as more information becomes available.
Our engineering team has fixed the issue.
The services are operating normally, and we are continuing to monitor to confirm stability.
investigating
We are currently experiencing issues affecting OpenSRS, API connection failures.
During this time, customers may experience slowness or connection failures while making API calls.
Our engineers have applied a fix in order to resolve the issues being seen at this time. They continue to work on the stability and reliability of the services, and we've moved to a monitoring period at this time.
Further updates as they're provided
investigating
Clients may currently experience errors and degraded performance when attempting to use the Reseller Control Panel (RCP), or when attempting to interact with the OpenSRS API. Domain renewals and registrations are affected as well.
Our engineers are engaged and working the issue.
investigating
We are investigating reports of degraded performance affecting OpenSRS API.
We are seeing errors and timeouts when performing Domain renewals and registrations.
Incorrect status display for domains in some customer accounts
The engineering team continues to sync the backlog and monitor the progress.
There will be temporary delays while the sync progresses and we will continue to monitor and provide updates during this process.
monitoring
The engineering teams has addressed the underlying issues causing the display errors.
Because a backlog accumulated while the system was down, there will be a temporary delay before updates reflect correctly in the RCP.
The teams are actively monitoring the processing queue to ensure everything returns to normal.
investigating
We are continuing to work to resolve this issue and will update the status once we fix the underlying problem. We apologize for the inconvenience.
investigating
We are aware of reports of some domains displaying an incorrect status in customer accounts. This may include domain registrations, renewals, or billing showing as "draft" even though the action has been completed in the background.
We are working to resolve this and will update the status display once the underlying issue is fixed. We apologize for the inconvenience.
Our engineers are actively working on this issue, and the investigation continues. We will keep you posted.
investigating
Our engineers are investigating reports of degraded performance affecting the openSRS database. New registrations and renewal orders may complete without notification or billing. Customers may also experience delays or errors while processing orders.
Services have been stable for approx ~1 hour.
We are monitoring the situation closely to ensure continued stability.
monitoring
The systems are recovering slowly.
Our team is currently monitoring the situation closely to ensure continued stability.
identified
We are still experiencing connectivity issues across the Classic Interface, the New Reseller Interface, and the API. Our engineering team has identified the root cause and is actively working on a resolution.
investigating
We are currently experiencing issues with reseller control panel slowness and API connection failures.
Our engineering team is working on this issue. Please wait for further updates.
investigating
We are currently experiencing issues affecting API.
During this time, customers may experience slowness or connection failures while making API calls.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Reseller Control Panel - Login issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our Engineering team is continuing to investigate the issue.
When logging in to the Control Panel, you might notice an error "Your session has expired, please verify your login."
The issue can be mitigated by reloading the page for the time being.
investigating
We are currently experiencing an issue affecting logging into the Reseller Control Panel.
Our Engineering has been engaged and is investigating the issue.
Issue impacting .AI, .LLC and .center TLD domains
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue impacting services for .ai, .llc, and .center domains. Our engineering team is actively working to identify the root cause and restore normal operations as quickly as possible.
We will share additional updates as soon as more information becomes available.
Connectivity issues with the AFNIC (.FR) registry
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing connectivity issues with the AFNIC (.FR) registry, which may impact order processing. Our team has already contacted the registry and is actively working to resolve the issue. We’ll provide updates as soon as the connection is restored.
Cluster B Email Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results
investigating
The issue is still under investigation, and our team is actively working toward a resolution.
investigating
The issue is still under investigation, and our team is actively working toward a resolution.
investigating
The issue is still under investigation, and our team is actively working toward a resolution.
identified
The issue has been identified and a fix is being implemented.
investigating
Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP
Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.
Cluster B Email Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP
Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.
ccTLD connection latency
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing delays when querying and submitting updates for certain ccTLDs like .DE, .FR and .MX.
Our engineering team is investigating this at this time. Existing domains will continue to resolve normally.
.DE and .FR Latency
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing delays when querying and submitting updates for .de and .fr domains. Our engineering team is investigating this at this time.
This affects registrations, renewals, and management of .de and .fr domains. Existing domains will continue to resolve normally.
For a list of affected TLDs, please see: http://opensrs.help/chart
