We have identified an issue impacting .ES domain registrations. Customers attempting to register certain .ES domains with specific contact identification types may continue to experience validation errors preventing their orders from completing, while other registrations are processing normally.
Engineering has confirmed the root cause and is finalizing a fix.
investigating
Our engineering team is working closely with the registry to implement the necessary changes to resolve the issue. We appreciate your patience and will provide an update once normal service has been restored.
investigating
We are currently investigating an issue affecting new .ES domain registration orders. Customers attempting to register .ES domains may experience processing delays, temporary order failures, or errors during domain provisioning.
Our engineering team is actively working with the registry to identify the root cause and restore normal registration processing. We will provide an update as soon as more information is available.
Our API and RCP connections are now restored. We will continue to monitor the connections for stability.
investigating
We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls.
Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.
We are investigating reports of intermittent access issues affecting the OpenSRS Reseller Control Panel.
Customers may experience errors or difficulty loading the control panel, including DNS-related error messages in their browser.
We are working to resolve this and will update the status page with further details.
We are currently experiencing connection issues with the .NL registry. Our engineering team is investigating the issue.
This affects registrations, renewals, and management of .NL domains. Existing domains will continue to resolve normally.
We are seeing improvements in the system and the services are returning to normal.
We will continue to monitor the situation closely.
investigating
We are currently investigating an issue affecting our OpenSRS API. Our Engineering team is looking into the issue.
During this time resellers may notice slowness, timeouts or intermittent errors with API requests.
We will provide further updates as more information becomes available.
Our engineering team has fixed the issue.
The services are operating normally, and we are continuing to monitor to confirm stability.
investigating
We are currently experiencing issues affecting OpenSRS, API connection failures.
During this time, customers may experience slowness or connection failures while making API calls.
Our engineers have applied a fix in order to resolve the issues being seen at this time. They continue to work on the stability and reliability of the services, and we've moved to a monitoring period at this time.
Further updates as they're provided
investigating
Clients may currently experience errors and degraded performance when attempting to use the Reseller Control Panel (RCP), or when attempting to interact with the OpenSRS API. Domain renewals and registrations are affected as well.
Our engineers are engaged and working the issue.
investigating
We are investigating reports of degraded performance affecting OpenSRS API.
We are seeing errors and timeouts when performing Domain renewals and registrations.
Incorrect status display for domains in some customer accounts
The engineering team continues to sync the backlog and monitor the progress.
There will be temporary delays while the sync progresses and we will continue to monitor and provide updates during this process.
monitoring
The engineering teams has addressed the underlying issues causing the display errors.
Because a backlog accumulated while the system was down, there will be a temporary delay before updates reflect correctly in the RCP.
The teams are actively monitoring the processing queue to ensure everything returns to normal.
investigating
We are continuing to work to resolve this issue and will update the status once we fix the underlying problem. We apologize for the inconvenience.
investigating
We are aware of reports of some domains displaying an incorrect status in customer accounts. This may include domain registrations, renewals, or billing showing as "draft" even though the action has been completed in the background.
We are working to resolve this and will update the status display once the underlying issue is fixed. We apologize for the inconvenience.
Our engineers are actively working on this issue, and the investigation continues. We will keep you posted.
investigating
Our engineers are investigating reports of degraded performance affecting the openSRS database. New registrations and renewal orders may complete without notification or billing. Customers may also experience delays or errors while processing orders.
Services have been stable for approx ~1 hour.
We are monitoring the situation closely to ensure continued stability.
monitoring
The systems are recovering slowly.
Our team is currently monitoring the situation closely to ensure continued stability.
identified
We are still experiencing connectivity issues across the Classic Interface, the New Reseller Interface, and the API. Our engineering team has identified the root cause and is actively working on a resolution.
investigating
We are currently experiencing issues with reseller control panel slowness and API connection failures.
Our engineering team is working on this issue. Please wait for further updates.
investigating
We are currently experiencing issues affecting API.
During this time, customers may experience slowness or connection failures while making API calls.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Domains resolution on systemdns.com nameservers
minorSource not attested
Last archived state: resolved
View archived record details
identified
Work is continuing on the domain resolution issue.
Still at a consistent rate and progress.
identified
We continue to make progress restoring domain resolution. Testing confirms that high-traffic domains are resolving successfully.
The recovery continues to progress at a consistent pace.
We will continue to provide updates as we work toward full restoration.
identified
Our restoration efforts continue to make steady progress with DNS resolution improving for the affected domains. We will provide further updates as recovery progresses.
identified
We’re restoring DNS services as part of our recovery process. Once the necessary systems are back online, we’ll restore DNS data from a recent backup and synchronize any subsequent updates to ensure all records are fully up to date.
Thank you for your patience as we work to resolve this.
identified
We are continuing to work on resolving this issue.
At this time we are working to have this completed by 20:00 UTC.
identified
The cause has been identified and we are currently working to apply a fix.
investigating
We've investigating issues with the systemDNS service, and our engineers are investigating at this time.
Possible impact:
Website unavailable
API failures
Email disruption
Application outages
Authentication/login failures
Third-party integration failures
We will keep you informed of updates as they are available.
Cluster B Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.
investigating
Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.
investigating
We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Cluster B Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Identity Digital Registry Connection (.me .info .io .ai .group .ltd)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our Team continues to work with the Registry to resolve the connection issues affecting certain Identity Digital TLDs.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Our engineering group is still working with the registry at this time to fully resolve the connection issues with Identity Digital.
We'll provide updates as we receive them.
investigating
Our engineers are working with the Registry to have this issue resolved at this time.
The issue is still affectingregistrations, renewals, and management of .me, .info, .io, and .ai domains, however existing domains will continue to resolve normally.
investigating
Our engineers are investigating with the registry about the possible cause.
investigating
We are currently experiencing connection issues with the Identity Digital registry. Our engineering team is investigating the issue.
This affects registrations, renewals, and management of .me, .info, .io, and .ai domains. Existing domains will continue to resolve normally.
Cluster B - Webmail Login
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The incident also impacts IMAP and POP. They are also experiencing slower response times. Our engineering team is actively working on a resolution.
investigating
We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.
We will provide an update once we have additional information.
July 2026
.IT Domain Lookup Errors
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our team is continuing to work with the registry to resolve the issue. This incident may impact new .IT domain registrations, transfers, and domain management operations.
We will provide further updates as soon as we receive additional information from the registry.
investigating
We are currently experiencing errors with .IT domain lookups. Our engineering team is investigating the issue.
Existing domains will continue to resolve normally.
Cluster A SMTP errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineers have identified the issue and implemented a fix.
Services have recovered at this time and we'll continue to monitor.
Start: 2026-07-02 00:37 UTC
End: 2026-07-02 01:50
investigating
We are aware of an issue affecting Cluster A involving
Our engineers have been engaged and are investigating
June 2026
Identity Services Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have detected the cause, due to a planned system change. The services have been restarted and the requests are once again being handled as expected. We are moving this to monitoring state.
investigating
We are investigating reports of degraded performance affecting identity services. Customers may experience issues while registering for new domains, initiating domain transfers, and making contact changes. We will provide an update within 30 minutes.
Cluster B Sending Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The engineering team identified an issue with our outbound mail filter that was impacting email sending. A fix has been applied and we are currently monitoring for recovery.
May 2026
Cluster A/B Sending Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our engineers are investigating an email sending issue impacting cluster A and cluster B users.
