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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
This incident has been resolved. The delayed integration messages have all been processed, and delivery is back to normal. We apologize for the inconvenience.
identified
The team has identified a delay with inbound messages via integrations. The message queue is draining. Messages sent after 8:10ET are in progress.
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Legacy Incident Archive
35 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Some users reporting issues logging into Production Scheduling and/or Shop Floor
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The specific cases we have identified have been resolved.
We are continuing to monitor the situation, but if you are still experiencing any issues with log in in any of our systems, please make a ticket through support@nulogy.com.
identified
Some users who have both a Production Scheduling account and a Shop Floor station user account may have been unable to sign in to Production Scheduling. We've found the cause and have applied a fix and those users should now be unblocked.
This fix addresses one specific issue. We're aware of additional sign-in reports that are still under investigation, and will update this page as we have more to share.
investigating
We are continuing to investigate this issue.
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Scheduled Maintenance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Maintenance complete. We're leaving this notice up for reference.
The Shop Floor SSO migration finished successfully and creating and editing users is fully available again.
Full details: <a href="https://support.nulogy.net/hc/en-us/articles/52214130436123-Shop-Floor-SSO-Migration">Shop Floor SSO Migration</a>
Thank you for your patience.
monitoring
Some users may have been signed out during the migration. If you're logged out, you can sign back in — password reset is working normally throughout this window.
A note on accounts that exist in more than one Nulogy product: if your email address is used in both ShopFloor and another Nulogy product (Supplier Collaboration, Connect, or Production Scheduling), your ShopFloor login will become the same login you already use for that other product once the migration completes. Sign in to ShopF...
identified
We have begun scheduled maintenance to migrate our user authentication to single sign-on (SSO).
What's affected: Creating new users and editing existing users will be unavailable for the duration of this window. All other functionality is unaffected — users can continue to sign in and work as normal.
Window: Saturday, August 8, 9:00 AM – 12:00 PM ET, or until this notice is removed.
We'll post an update here as soon as maintenance is complete. Thank you for your patience.
July 2026
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Incident Under Investigation
Source not attested
Last archived state: resolved
View archived record details
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Shop Floor login not allowing some station users
minorSource not attested
Last archived state: resolved
View archived record details
identified
To avoid further disruption to our users, we have made the decision to rollback the new SSO user experience. A deployment is going out to revert the changes. User experience will go back to the previous flow, prior to today's migration attempt.
identified
We have identified an issue where station users without an admin_email set are unable to log in. The solution has been identified and is being deployed.
The temporary work around is to have an account administrator log in through user flow and setting the admin email for those station users.
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
SSO redirect issues for IDP users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are monitoring the fix.
identified
The issue has been identified, and a fix is being implemented.
investigating
We're currently investigating an issue regarding SSO login for IDP users.
