Nulogy Outage History
Uptime record, past incidents, and downtime history for Nulogy.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 76.7% | 30 | 7 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Smart Factory is experiencing a temporary slowdown
Started: May 5, 6:57 PM
identified
We have disabled Automatic Downtime Detection at the moment, to assist with isolating the problem. It is also possible that erroneous downtime was reported in the last few minutes for some customers.
May 5, 7:10 PM
identified
We have identified the cause and are working on a resolution.
May 5, 7:07 PM
investigating
We are continuing to investigate this issue.
May 5, 7:06 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
May 5, 6:57 PM
April 2026
Smart Factory Data Events Delayed
Started: Apr 27, 12:56 PM
monitoring
The queues have been drained, systems are back to normal functioning. The team is continuing clean up efforts.
Apr 27, 5:07 PM
monitoring
We expect the remaining queue to be fully processed within 2 hours.
Apr 27, 3:48 PM
identified
We are continuing to manage the data queue draining.
Apr 27, 3:20 PM
identified
We have now implemented improvements, unblocking the system and allowing all current data to be processed. Partial data from the last 2 hours remains unprocessed and we are gradually addressing the queue (without placing excessive load on the system).
Apr 27, 2:42 PM
identified
The issue has been identified and we are working on a solution.
Apr 27, 1:56 PM
investigating
We are investigating invalid downtime events caused by delayed data processing.
Apr 27, 1:16 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 27, 12:56 PM
Shop Floor experiencing issues with imports
Started: Apr 24, 12:13 PM
monitoring
The fix has been implemented and we are monitoring the results.
Apr 24, 1:36 PM
identified
The issue with work order uploads has been identified, and the team is working on the solution.
Apr 24, 12:58 PM
investigating
We are continuing to investigate this issue.
Apr 24, 12:30 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 24, 12:13 PM
Incident Under Investigation
Started: Apr 16, 7:26 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 16, 7:26 PM
Blank Proposals Screen in Supplier Collaboration
Started: Apr 14, 2:07 PM
identified
Our team has prepared a fix and are in process of deploying. We will update again when the fix is in production.
Apr 14, 2:47 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 14, 2:07 PM
iOS devices temporarily unable to load the application
Started: Apr 10, 3:45 PM
identified
Customers in the EU can access the application on iOS Mobile again.
Apr 10, 4:14 PM
identified
We have identified the root cause and are in the process of deploying a fix.
Apr 10, 3:55 PM
identified
The issue affects iOS devices only.
Apr 10, 3:54 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 10, 3:45 PM
Smart Factory is experiencing delays in processing data. Currently behind by 2-3 minutes.
Started: Apr 6, 1:12 PM
identified
We have identified and fixed the problem. The system is in the process of catching up with the processing of queued data. We are now looking for further ways to speed-up this catching-up process.
Apr 6, 1:30 PM
investigating
We are continuing to investigate this issue.
Apr 6, 1:18 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 6, 1:12 PM
Smart Factory is now fully operational
Started: Apr 1, 2:27 PM
monitoring
We completed a series of changes aimed at stabilizing Smart Factory's performance. Monitoring system performance now.
Apr 1, 6:23 PM
monitoring
We need to perform maintenance / improvements to Smart Factory. This will result in a downtime of approximately 30 minutes.
Apr 1, 5:52 PM
monitoring
We have now implemented improvements, unblocking the system and allowing all current data to be processed in real time.
Partial data from the last 2 hours remains unprocessed and we will gradually address the queue (without placing excessive load on the system) throughout the day.
Apr 1, 3:39 PM
investigating
We are currently investigating this issue.
Apr 1, 2:27 PM
March 2026
We are investigating performance concerns with Smart Factory
Started: Mar 31, 6:34 PM
identified
You may experience periodic timeouts for actions you are performing. The data being provided is roughly about 5 minutes behind, this delay period is currently becoming shorter snd shorter.
Mar 31, 6:44 PM
investigating
We are continuing to investigate this issue.
Mar 31, 6:37 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Mar 31, 6:34 PM
We are investigating errors indicating a degraded performance for Smart Factory
Started: Mar 31, 2:34 PM
investigating
We are continuing to investigate this issue.
Mar 31, 2:42 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Mar 31, 2:34 PM
High load on Smart Factory
Started: Mar 30, 3:48 PM
monitoring
Customers may notice out of date information in Smart Factory. Our system is still catching up from the backlog of messages that came in earlier. We expect this to continue for another 30 min before full recovery. We will update as soon as the system has caught up.
Mar 30, 8:01 PM
monitoring
Some customers may have experienced page timeouts and false downtime reports due to a short period of very high load on Smart Factory. The system has recovered automatically and our team is continuing to monitor.
Mar 30, 3:59 PM
investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Mar 30, 3:48 PM