Looking for an update now? Check the current status, or follow Kantata OX for future changes.
85.7%of 35 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
85.7%
28
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
identified
We’ve found the underlying cause of the problem and are now working on a fix.
investigating
Our data processing infrastructure is running behind which is causing Insights Data Exports not to be processed.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Investigating Issues with MBridge Syncing Data
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently noticing data sync issues on MBridge.
Delay in Audit Log Data
Source not attested
Last archived state: resolved
View archived record details
monitoring
We estimate that it will take between 6-7 hours for the system to have all data up to date.
Progress will continue to be monitored, and we will update status regularly.
identified
Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates.
The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up.
We will monitor progress and update status when we have an estimate of the time to complete.
