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85.3%of 34 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
85.7%
28
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
identified
We’ve found the underlying cause of the problem and are now working on a fix.
investigating
Our data processing infrastructure is running behind which is causing Insights Data Exports not to be processed.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Subscribed Event API: Delay in event generation
minorSource not attested
Last archived state: resolved
View archived record details
Kantata OX Subscribed Events API
monitoring
There currently is a delay in generating subscribed events. We have identified the issue and a fix has been implemented. Previous events are still accessible. No data loss is expected. New events continue to generate but with a delay.
July 2026
Delayed Insights Loads
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
investigating
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.
To learn how to view the status of your uploads, please see our <a href="https://knowledge.kantata.com/hc/en-us/articles/16358764478619-Insights-Overview#Data-Refresh-Rate">Insights Overview</a> Knowledge Base article.
June 2026
Template Task Ordering
Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue and are deploying a fix.
identified
We are continuing to work on a fix for this issue.
identified
The likely cause of the issue has been identified and a potential fix is in the works.
investigating
We are investigating reports that the tasks reordering in templates is not working correctly.
Export Time is not Clickable on the Project Time & Expense Tab
Source not attested
Last archived state: resolved
View archived record details
monitoring
A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.
identified
We are continuing to work on a fix for this issue.
identified
The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.
investigating
We are continuing to investigate this issue.
investigating
We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.
investigating
We are currently investigating this issue.
Resource Center Projects Tab Missing Dropdown
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.
Loading issues for Global Time Entry and Global Expenses
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
May 2026
Kantata OX Emergency Maintenance for Pulse
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have completed maintenance tasks are are monitoring the application.
investigating
Kantata OX Pulse will be unavailable for approximately 15 minutes as we perform emergency maintenance. No data is lost but users may be unable to visit Pulse pages or answer surveys during this window. We apologize for the inconvenience.
Unable to move tasks in task tracker
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being rolled out.
investigating
Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.
April 2026
Insights Dashboards Inaccessible for some Accounts
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.
investigating
We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards.
We have contacted our BI Partner and they are working on a fix.
To learn how to view the status of your uploads, please see our <a href="https://knowledge.kantata.com/hc/en-us/articles/16358764478619-Insights-Overview#Data-Refresh-Rate">Insights Overview</a> Knowledge Base article.
Delayed Insights Loads
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
identified
We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!
investigating
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.
To learn how to view the status of your uploads, please see our <a href="https://knowledge.kantata.com/hc/en-us/articles/16358764478619-Insights-Overview#Data-Refresh-Rate">Insights Overview</a> Knowledge Base article.
