Current answer
Kantata OX experienced a major incident: Data Processing Delays - Insights Data Exports. ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
Kantata OX Application
Kantata OX API
Incident Timeline
Monitoring
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
Aug 31, 2026 at 4:17 PM UTC
Identified
We’ve found the underlying cause of the problem and are now working on a fix.
Aug 31, 2026 at 3:51 PM UTC
Investigating
Our data processing infrastructure is running behind which is causing Insights Data Exports not to be processed.
Aug 31, 2026 at 3:22 PM UTC
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