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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
70%
30
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
On Saturday, September 12, 2026, at approximately 13:53 PT (20:53 UTC), Marqeta engineers detected an issue on Pulse's network causing transactions to be processed by stand-in in one region. The impact was about 10 minutes long and is no longer occurring. Our teams have reached out to Pulse to provide their analysis of the occurrence, we will provide an update if we detect any substantial changes.
investigating
On Saturday, September 12, 2026, at approximately 13:58 PT (20:58 UTC), Marqeta engineers detected an issue affecting Pulse network transactions processed by stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification will be sent once more detail becomes available. We appreciate your patience as we work to resolve this as quickly as possible.
Marqeta engineers are observing consistent improvements across all impacted Mastercard integration services, with error rates and latency returning toward normal levels. Our engineering team continues to closely monitor system health and performance metrics in coordination with Mastercard to ensure sustained stability before fully resolving the incident. Additional updates will be provided as soon as new information is available.
identified
We continue to work in close collaboration with Mastercard’s incident response teams, who have confirmed that dedicated technical teams are actively working to address the platform-wide infrastructure issues on their side affecting Token Lifecycle Management, Click to Pay enrolment, API-based dispute submissions, and new Card Activations. We are closely tracking all system health metrics and will provide further updates as soon as additional information becomes available from our partner.
identified
Our Monitoring into the service disruption impacting MasterCard integration services continues. We are working in close collaboration with MasterCard’s incident response teams, who have confirmed that an active war room is ongoing to address the platform-wide infrastructure issues from their side affecting Token Lifecycle Management, Click to Pay enrolment, API-based dispute submissions, and new Card Activations. We are monitoring all system health metrics closely and remain committed to re...
identified
We are continuing to work closely with MasterCard to resolve a service disruption impacting several integration services, which began around 06:30 PDT on September 3, 2026. This issue is resulting in latency and timeout errors for Token Lifecycle Management, Click to Pay enrolment, API-based dispute submissions, and new Card Activations. Our engineering team remains in constant coordination with MasterCard’s incident response team, who have acknowledged the platform-wide infrastructure issu...
identified
Marqeta is actively investigating the service disruption impacting MasterCard integration services that began at approximately 06:30 PT on September 3, 2026, which is causing increased latency and timeout errors for token lifecycle management, Click to Pay enrolment, and API-based disputes, claims submissions and Card activation. Our engineering team is continuing to actively monitor the situation and coordinating directly with MasterCard, who has acknowledged a platform-wide issue and giving...
identified
Marqeta is actively investigating the service disruption impacting MasterCard integration services that began at approximately 06:30 PT on September 3, 2026, which is causing increased latency and timeout errors for token lifecycle management, Click to Pay enrolment, and API-based disputes, claims submissions and Card activation. Our engineering team is actively monitoring the situation and coordinating directly with MasterCard, who has acknowledged a platform-wide issue and giving the utmost...
identified
Our engineering team is actively monitoring the situation and coordinating directly with Mastercard, who has acknowledged a service disruption from their side which is causing intermittent degradation and increased latency for token lifecycle management and Click to Pay enrolment requests and is working toward a resolution. We will provide further updates as more information becomes available from our partner side.
investigating
On Thursday, Sept 3, 2026, Marqeta identified an issue causing service degradation affecting MasterCard integration services, which may result in increased latency or timeout errors for token lifecycle management requests and Click To Pay enrolment. Impact began at approximately 06:27 PDT, and our engineering team is actively monitoring the situation while raising an incident directly with MasterCard to identify and resolve the underlying infrastructure issues impacting these endpoints. We ar...
As of 22:51 PT (05:51 UTC) Marqeta engineers detected an issue affecting Visa clearing file processing following a recent infrastructure upgrade. This may cause delays in clearing and settlement file processing, affecting posting and reconciliation. Currently Marqeta engineers have rolled back the upgrade, and are engaging Visa to re-send the clearing files to resolve the processing issue. We apologize for any disruption this may cause and will provide further updates in 60 minutes or upon an...
identified
As of 22:51 PT (05:51 UTC) Marqeta engineers detected an issue affecting Visa clearing file processing following a recent infrastructure upgrade. This may cause delays in clearing and settlement file processing, affecting posting and reconciliation. Currently Marqeta engineers have rolled back the upgrade, and are engaging Visa to re-send the clearing file to resolve the processing issue. We apologize for any disruption this may cause and will provide further updates as more information becom...
investigating
As of 22:51 PT (05:51 UTC) Marqeta engineers detected an issue affecting Visa clearing file processing following a recent infrastructure upgrade. This may cause delays in clearing and settlement file processing, affecting posting and reconciliation. Currently Marqeta engineers are engaging Visa to resolve the clearing file processing issue. We apologize for any disruption this may cause and will provide further updates as more information becomes available.
On Wednesday, August 26, 2026, at approximately 10:41 PT (17:41 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in across Visa. Our team is engaging our emergency contacts at Visa to actively investigate the root cause, and we are continuing to assess the full scope of impact.
investigating
On Wednesday, August 26, 2026, at approximately 10:41 PT (17:41 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in rather than Marqeta's real-time authorization, across all card networks. Our team is actively investigating the root cause and assessing the full scope of impact.
Legacy Incident Archive
39 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
API Endpoint intermittent Connectivity Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
On Tuesday, July 21, 2026, Marqeta engineering team investigated an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Marqeta engineering team has completed at 06:40 PT a configuration change as part of our ongoing remediation efforts. No further intermittent SSL handshake connection failures are currently observed .We are continuing to closely monitor our systems and analyze metrics to determine the root cause and ensure full s...
identified
Marqeta engineering team is currently investigating an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Our engineering team has identified the issue and is actively working to remediate it .We will provide a further update within the next 30 minutes as our teams continue to work toward full resolution. We sincerely apologize for any disruption this may be causing to your operations and appreciate your patience as we work urgen...
STIPs On Multiple Card Networks
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in, starting at approximately 13:09 PT (20:09 UTC). Our engineering team has identified the root cause as a brief network connectivity issue that has been restored. The team is continuing to monitor to ensure there are no additional effects. We will update again if there is a change to the state of the incident.
investigating
On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in starting at approximately 13:09 PT (20:09 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
Degraded traffic on Mastercard 3DS
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Marqeta engineers have detected a decrease in the rate of errors. We are continuing to wait for guidance or confirmation from Mastercard that the issue has been resolved. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
identified
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Mastercard is continuing to work to determine the root cause and correct it. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating with Mastercard to determine the root cause and assess the full scope of impact. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on the Visa and Pulse Networks
Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 15, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) across Visa and Pulse card networks occurred between 07:05 and 07:10 PT. Our team is actively monitoring the system for long term stability and will be sharing an update once the monitoring concluded. We appreciate your patience throughout the resolution process.
Mastercard 3DS Degraded Traffic
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
identified
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
identified
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team has contacted Mastercard and they have confirmed this as their network-side outage affecting 3DS. They have confirmed they are continuing to investigate and will begin to provide updates as they determine them. A follow-up notification with more detail will be posted here as soon as Mastercard shares it.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on Multiple Card Networks
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
On Tuesday, July 14, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 13:35 PT. Our engineering team has identified the root cause as a brief network connectivity issue that has been restored. We are actively monitoring our systems to ensure continued stability and will provide a final resolving update once monitoring is concluded.
investigating
On Tuesday, July 14, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 13:35 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.
Visa Settlement Delay
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
On July 9, 2026, Marqeta investigated an issue reported on Visa’s Settlement Wires Service affecting a subset of international settlement wires, resulting in delays to settlement processing.
Visa confirmed the identification of the source of the disruption and proceeded with the mitigation as of 3:41 PM PT (22:41 UTC) on July 9, 2026.
Our engineering teams are actively monitoring to ensure long-term system stability.
investigating
Marqeta is investigating a Visa settlement delay affecting today's incoming and outgoing transfers.
We have been in direct contact with Visa and they have confirmed that they are addressing the root cause. We are actively monitoring the situation and will provide an update as soon as we have more information.
STIPs on Multiple Card Networks
Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 8, 2026, Marqeta engineers detected a brief issue affected elevated Stand-In Processing (STIP) across multiple card networks between 02:55 and 03:05 PT. The case is currently stable and our engineering teams are actively monitoring to ensure long-term system stability.
Misattributed SMS Verification Messages for Australian Cardholders
minorSource not attested
Last archived state: resolved
View archived record details
identified
Marqeta engineers are aware of an issue affecting SMS one-time passcode (OTP) messages sent to cardholders in Australia.
Impacted messages are currently being delivered with an "Unverified" sender name instead of the program's normal sender ID. Please note that message delivery itself is not blocked, and cardholders are still successfully receiving and able to use their verification codes.
We have identified the root cause as an issue with our upstream SMS provider and have escalated it to ...
June 2026
Apple Pay Provisioning Stability
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Marqeta engineers detected a recurrence of issues affecting Apple Pay provisioning between 16:00 PT and 16:30 PT.
Traffic has since returned to normal, and services are currently operating as expected. We are continuing to closely monitor the situation to ensure sustained stability. The next update will be provided when new information becomes available.
