Current answer
Marqeta experienced a major incident: STIPs on Mastercard. ServiceAlert observed recovery on Sep 26, 2026.
Looking for an update now? Check the current status, or follow Marqeta for future changes.
Incident Lifecycle
Affected Components
Payment Processing
Incident Timeline
Monitoring
Transaction volumes have returned to normal levels, and there is currently no customer impact. Mastercard has confirmed a network-side anomaly and their teams are actively investigating the root cause. Marqeta engineers continue to monitor systems closely while awaiting Mastercard's final technical findings before fully resolving the incident.
Sep 25, 2026 at 1:18 AM UTC
Investigating
The investigation into card transactions routed to Mastercard network stand-in processing is ongoing. This may have cause some transactions to be approved or declined by network stand-in. There is currently no impact, however Marqeta engineers are continuing to engage Mastercard directly to investigate. We will update this space again upon any substantial change in status.
Sep 24, 2026 at 11:12 PM UTC
Investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
Sep 24, 2026 at 10:23 PM UTC
Investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
Sep 24, 2026 at 9:55 PM UTC
Investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are engaging Mastercard directly and investigating the elevated stand-in processing rate. We will update you again in 30 minutes.
Sep 24, 2026 at 9:26 PM UTC
Investigating
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC), Marqeta was notified of an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
We appreciate your patience as we work to resolve this as quickly as possible.
A follow-up notification with more detail will be sent within 30 minutes.
We appreciate your patience as we work to resolve this as quickly as possible.
Sep 24, 2026 at 8:56 PM UTC
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