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Kontent.ai Outage History

Daily provider-status observations and published incident history for Kontent.ai.

Operational

Kontent.ai is operational. Verified . Official provider source.

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94.6% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 93.3% 30 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Some users may encounter issues when saving content items
minor Observed active window 41m

View incident details and source

Started:

Application Application Application Application
monitoring
We have identified the root cause of the issue affecting content item save operations and have implemented corrective measures. The issue was limited to projects in our EU data center and specifically affected content items that contain text or rich text elements with regex validation rules. Service has been restored, and save operations are functioning normally. Our team is actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and appreciate your patience.
investigating
We are currently experiencing a partial performance degradation within the application. Some users may encounter issues when saving content items. Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Login Issues Affecting Application Access
Source not attested
Last archived state: resolved
View archived record details
monitoring
Login functionality has been restored, and we are seeing normal service behavior. The issue stemmed from our authentication provider (Auth0) and has since been resolved. We will continue monitoring to confirm stability.
monitoring
Login functionality has been restored, and we are seeing normal service behavior. The issue stemmed from our authentication provider (Auth0) and has since been resolved. We will continue monitoring to confirm stability.
investigating
We are currently experiencing issues with user logins to the application. Our development team is actively investigating the problem, and resolving it is our top priority. We apologize for the inconvenience. We will provide updates as soon as more information becomes available. No APIs are affected. Do not hesitate to contact us at support chat with any questions.
Delivery API Returning Outdated Content in AUEAST Data Center
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Our developers are still investigating the root cause, but they have implemented a fix, and changes seem to be propagating successfully to the Delivery API. Webhook notifications also seem to be sending successfully.
investigating
Changes to content may not be propagating to the Delivery API and Delivery Preview API in the AUEAST data center. Because of this, webhook notifications also may not be sent as expected.
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