Some users may encounter issues when saving content items
View the provider incident record →Current answer
Kontent.ai experienced a minor incident: Some users may encounter issues when saving content items. ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
Application
Application
Application
Application
Incident Timeline
Monitoring
We have identified the root cause of the issue affecting content item save operations and have implemented corrective measures.
The issue was limited to projects in our EU data center and specifically affected content items that contain text or rich text elements with regex validation rules. Service has been restored, and save operations are functioning normally.
Our team is actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and appreciate your patience.
The issue was limited to projects in our EU data center and specifically affected content items that contain text or rich text elements with regex validation rules. Service has been restored, and save operations are functioning normally.
Our team is actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and appreciate your patience.
Sep 24, 2026 at 7:20 AM UTC
Investigating
We are currently experiencing a partial performance degradation within the application. Some users may encounter issues when saving content items.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Sep 24, 2026 at 6:48 AM UTC
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