Khoros Outage History
Uptime record, past incidents, and downtime history for Khoros.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 14.8% | 27 | 23 |
| May 2026 | 16.1% | 31 | 26 |
| April 2026 | 3.3% | 30 | 29 |
| March 2026 | 0% | 3 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Missing Care Message Analytics
Started: Jun 23, 11:54 AM
monitoring
We continue to monitor the communities and ensure that the services have been fully re-established.
Jun 24, 3:04 AM
monitoring
The issue has been resolved. We continue to monitor the communities and ensure that the services have been fully re-established.
Jun 23, 8:41 PM
investigating
We are currently investigating an issue affecting Care Message Analytics, resulting in incomplete analytics data. We will provide updates as the investigation progresses.
Jun 23, 11:54 AM
Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026
Started: Jun 15, 3:28 PM
monitoring
We continue monitoring to confirm ongoing stability and will provide updates if needed.
Jun 26, 11:10 AM
monitoring
Our team remains engaged in monitoring to ensure continued stability and will post updates as needed.
Jun 26, 2:03 AM
monitoring
Our team remains engaged in monitoring to ensure continued stability and will post updates as needed.
Jun 25, 7:44 PM
monitoring
We continue monitoring to confirm ongoing stability and will provide updates if needed.
Jun 25, 4:18 AM
monitoring
Our team remains engaged in monitoring to ensure continued stability and will post updates as needed.
Jun 24, 9:04 PM
monitoring
Monitoring continues to confirm ongoing stability and we will provide updates as needed.
Jun 24, 2:37 PM
monitoring
Our team remains engaged in monitoring to ensure continued stability and will post updates as needed.
Jun 24, 3:33 AM
monitoring
We continue monitoring to confirm ongoing stability and will provide updates if needed.
Jun 23, 9:03 PM
monitoring
Monitoring continues to confirm ongoing stability and we will provide updates as needed.
Jun 23, 2:56 PM
monitoring
We are maintaining our monitoring to confirm ongoing stability and will provide updates as needed.
Jun 23, 4:08 AM
monitoring
We have not observed any further issues during the monitoring period. The system continues to operate as expected, and we will keep monitoring to ensure stability.
Jun 22, 2:31 PM
monitoring
We are continuing to monitor this to ensure that things are looking good.
Jun 22, 3:22 AM
monitoring
We have not observed any further issues during the monitoring period. The system continues to operate as expected, and we will keep monitoring to ensure stability.
Jun 19, 8:28 AM
monitoring
We have backfilled the data for all the missing days and continuing to monitor for any further issue.
Jun 18, 2:50 AM
monitoring
We have resolved the issue and backfilled the missing analytics.
Jun 15, 9:40 PM
identified
We have identified the root cause and are implementing recovery measures.
Jun 15, 3:28 PM
Meta outage is affecting certain Khoros features
Started: Jun 12, 3:22 PM
identified
Meta is currently experiencing high disruptions impacting Messenger API for Instagram, Facebook and Whatsapp, which in turn is impacting Khoros message ingestion activities.
Jun 12, 3:22 PM
Partner Channel Degradation
Started: Jun 12, 2:09 PM
monitoring
The disruptions from Meta have now been resolved. We are actively monitoring on our end. Please reach out via a Support ticket if any Meta integrations are not working as expected.
Jun 12, 9:17 PM
identified
Meta is currently experiencing high disruptions impacting Messenger API for Instagram, Facebook and Whatsapp, which in turn is impacting Khoros message ingestion activities.
Jun 12, 3:29 PM
investigating
We are currently investigating a partner platform issue affecting Khoros Care integrations with Meta services. Customers may experience delays, errors, or intermittent failures when using connected Meta channels, including message ingestion, publishing, or synchronization.
Our teams are monitoring the situation closely and will provide updates as more information becomes available.
Jun 12, 2:09 PM
May 2026
Classic hosted communities analytics data missing since 24th of May - EU
Started: May 29, 3:07 PM
monitoring
We are continuing to monitor for any further issues.
Jun 5, 8:01 PM
monitoring
The issue affecting analytics collection has been resolved, and analytics data is now being collected and processed correctly.
We have completed our investigation and remediation activities and will continue to monitor the platform to ensure ongoing stability.
Jun 5, 11:34 AM
identified
The remediation effort is ongoing by our teams.
Jun 5, 3:31 AM
identified
The team continues working on the remediation.
Jun 4, 6:46 PM
identified
The remediation effort remains underway. We will share the next update as soon as there is more to report.
Jun 4, 3:51 AM
identified
The team continues working on the remediation.
Jun 3, 9:01 PM
identified
Our team is currently working on the required remediation.
We will share the next update as soon as additional progress is made.
Jun 2, 11:54 PM
identified
We are continuing to monitor the backfilling status. No issues have been encountered.
Jun 2, 3:52 AM
identified
The backfilling process is progressing as expected.
Jun 1, 5:10 PM
identified
The backfilling process is progressing as expected.
Jun 1, 3:32 AM
identified
We continue to backfill data for May 28th and 29th.
May 30, 8:39 AM
identified
Data has been backfilled up to the 27th. We continue to backfill the remaining two days.
May 30, 8:39 AM
identified
We are continuing to work on restoring the missing analytics data for EU-hosted classic communities.
The backfill process has already been initiated, and we are monitoring its progress closely.
We will provide another update as soon as more information becomes available.
May 29, 11:58 PM
identified
We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.
May 29, 3:07 PM
MFA Authentication Issues Affecting some user Login
Started: May 28, 6:38 AM
monitoring
The issue affecting some user login flows has been resolved.
We have completed monitoring and are not seeing further impact at this time.
Thank you for your patience.
May 28, 11:54 PM
monitoring
We are continuing to monitor for any further issues.
May 28, 7:18 PM
monitoring
Our infrastructure team has applied a fix for the MFA issue and we are monitoring the results.
May 28, 3:22 PM
investigating
We are continuously working on a fix and actively monitoring the situation.
May 28, 2:24 PM
investigating
We are currently investigating an issue affecting user login for some customers. Impacted users may experience MFA failures, including invalid token errors or issues receiving SMS authentication codes.
We have identified that the issue appears to be related to the authentication flow. We are further investigating and will provide further updates as soon as more information is available.
May 28, 6:38 AM
[AMER] Community Analytics Data Missing
Started: May 27, 4:17 AM
monitoring
All affected dates have been successfully backfilled. Please reach out to us if you are still experiencing any issues or require further assistance.
May 30, 7:52 AM
identified
Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.
May 29, 8:59 PM
identified
We have completed backfilling data for May 21, 22, and 27. Work is currently ongoing to populate the remaining affected dates. We will continue to provide updates as progress is made.
May 29, 3:28 AM
identified
Backfill work for AMER Community analytics data is ongoing. Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.
May 28, 7:18 PM
identified
We are continuously working on a fix and actively monitoring the situation.
May 28, 2:25 PM
identified
Backfill work for AMER Community analytics data is ongoing. Analytics data for May 26th is now available. Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.
May 28, 6:19 AM
identified
Our team is continuing to investigate the missing Community Analytics data affecting AMER-hosted communities.
Work is ongoing to backfill the impacted analytics data, and we will provide another update as soon as more information is available.
May 27, 11:48 PM
investigating
The Infrastructure team is working on backfilling the analytics data for AMER-hosted communities.
May 27, 11:01 AM
investigating
We are investigating reports of missing analytics data for AMER-hosted communities. Analytics data has been unavailable since May 21, 2026. Our Infrastructure team is actively looking into the root cause and we will provide updates as more information becomes available.
May 27, 4:17 AM
[APAC] Community Analytics Data Missing
Started: May 25, 1:06 AM
monitoring
We are continuing to monitor the Community Analytics pipeline for APAC-hosted communities after the completion of the backfill.
The analytics data pipeline remains stable at this time, and we will provide another update if there are any changes.
May 27, 11:50 PM
monitoring
We continue monitoring pipeline stability.
May 27, 10:59 AM
monitoring
The backfill has been completed for all affected dates and the analytics data pipeline is now running healthy. All APAC Community Analytics data that was missing since May 19 has been fully restored. We are now monitoring the pipeline to confirm continued stability before closing this incident.
May 27, 4:01 AM
identified
Our team continues to work on the Community Analytics data issue affecting some hosted communities.
Progress is ongoing, and we will provide another update as soon as we have more information to share.
May 26, 11:16 PM
identified
Our team continues to make progress on the Community Analytics data issue affecting some communities. The fix has completed review and backfill work is actively ongoing. We appreciate your patience and will provide updates once we have more to share.
May 26, 8:17 AM
identified
Our team continues working on the fix for the Community Analytics data issue affecting some communities.
The fix is still under review, and backfill work is in progress.
We will provide another update as soon as we have more progress to share.
May 26, 12:23 AM
identified
The fix for the issue is under review.
May 25, 9:13 AM
identified
The issue has been identified, and our team is working on fixing it.
May 25, 1:59 AM
investigating
We are currently investigating an issue affecting Community Analytics data for APAC-hosted communities from May 19 onwards.
May 25, 1:06 AM
Khoros Care - Google My Business replies failing
Started: May 20, 9:31 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 22, 8:00 PM
identified
Work on restoring reply publishing for impacted reviews is ongoing.
We will continue to provide updates as progress is made and share additional information as soon as it becomes available.
May 22, 10:23 AM
identified
Our Engineering team is actively working on restoring reply publishing for impacted reviews.
We will continue to provide updates as progress is made and share additional information as soon as it becomes available.
May 22, 3:09 AM
identified
After continued monitoring, we found that the issue affecting Google My Business replies in Khoros Care is still ongoing, due to data consumed during the incident.
We have identified the issue affecting some Google My Business replies and are actively working to restore reply publishing for impacted cases.
We will share another update as soon as more information is available.
May 21, 12:58 PM
monitoring
A fix has been deployed to address the issue causing Google My Business review replies to fail in Khoros Care.
We are actively monitoring the environment to ensure replies are processing as expected.
If you continue to experience issues, please reach out to Khoros Support.
May 21, 4:43 AM
identified
We have identified the issue causing Google My Business (GMB) reviews to fail, and our Engineering team are currently working on a fix.
May 20, 11:05 PM
investigating
We are aware of an issue causing replies to Google My Business (GMB) reviews to fail. We are actively investigating this and will provide updates as they become available.
May 20, 9:31 PM
Facebook author names displaying as numeric IDs in Khoros Care
Started: May 20, 2:59 PM
monitoring
We will continue monitoring the system to ensure stability.
May 22, 10:34 AM
monitoring
We have deployed a fix that addresses the root cause of this issue. Facebook Messenger and Facebook DM sender names are now displaying correctly for new incoming messages.
For messages received during the incident window, our team has completed restoration efforts and sender names should now appear correctly.
We will continue monitoring the system to ensure stability. Agents can continue to read and respond to all conversations as normal.
Thank you for your patience while we worked through...
May 22, 1:12 AM
identified
We have deployed a fix that addresses the root cause of this issue. Facebook Messenger and Facebook DM sender names are now displaying correctly for new incoming messages.
For messages received during the incident window, our team is actively working to determine the best path to restore the correct sender names. We are committed to keeping you informed as this progresses and will share an update shortly. Agents can continue to read and respond to all conversations in the meantime
May 21, 4:31 AM
identified
We have identified the issue causing some customers to see Facebook Messenger / Facebook DM author names display as long numeric IDs instead of customer names. We are working on a fix for this issue and will update as soon as this is deployed.
May 20, 9:36 PM
investigating
We are investigating reports that some customers using Khoros Care are seeing Facebook Messenger / Facebook DM author names display as long numeric IDs instead of customer names.
Agents can generally continue to read and respond to affected conversations, but identifying customers by name in Care may be impacted.
We are actively investigating and will provide another update as soon as we have more information.
May 20, 2:59 PM
Community Analytics Data not Coming Up
Started: May 18, 9:50 AM
monitoring
The backfill has been completed. We continue to investigate the root cause.
May 18, 9:09 PM
identified
The issue has been identified, and the backfill has been triggered accordingly. Backfill is in progress, and we will keep you posted on its status.
May 18, 10:00 AM
investigating
We have found that there were issues with Community Analytics data not coming up from May 12 for APAC-hosted communities. The team is investigating.
May 18, 9:50 AM
Degraded posts ingestion in some Care instances
Started: May 13, 4:00 PM
monitoring
We have identified the issue and implemented a secondary fix that has restored post ingestion. We are now working on a permanent fix for this.
May 14, 10:39 PM
investigating
We have observed some continued delays in post ingestion after our original fix, and we are investigating the cause.
May 14, 9:21 PM
monitoring
Our infrastructure team has applied a fix for the issue affecting ingestion.
Services are recovering, and we are currently monitoring the environment to ensure stability. Customers should continue to report any ongoing degradation through support tickets.
May 14, 2:51 AM
investigating
We are currently investigating ingestion issues with some Care instances. The radius is unclear, so the customers are advised to create support tickets in case they notice degradation.
May 13, 4:00 PM
Data for April 30th missing in EMEA communities in Khoros Communities
Started: May 4, 9:01 AM
monitoring
The May 3rd data has been backfilled and should be available in Analytics.
May 8, 7:46 AM
monitoring
We are continuing to monitor for any further issues.
May 8, 2:40 AM
monitoring
The issue has been resolved and a fix has been successfully deployed by our Infrastructure team. We are currently monitoring the system to ensure stability.
Backfill operations are underway and progressing as expected:
April 30th data backfill has been completed.
May 3rd and May 4th data backfills are currently in progress.
May 6, 2:12 AM
monitoring
The issue has been resolved and a fix has been successfully deployed by the Infrastructure team. We are currently monitoring the system to ensure stability. Backfill operations for April 30th data are in progress and proceeding as expected.
May 5, 1:40 PM
identified
An issue was identified and a fix is being implemented by our Infrastructure team that will allow backfill operations to be performed for the April 30th data.
May 4, 4:09 PM
investigating
We are continuing to investigate this issue.
May 4, 9:03 AM
investigating
We have been made aware that data may not be present in certain EMEA communities for April 30th. We are working on restoring this data and will provide further updates as they become available.
May 4, 9:01 AM
April 2026
Degraded Performance - Khoros Community Aurora
Started: Apr 30, 6:44 PM
investigating
We are currently investigating an issue where a subset of Khoros communities are facing performance issues.
Apr 30, 6:44 PM
[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal
Started: Apr 28, 11:46 PM
investigating
We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use.
Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.
Apr 28, 11:46 PM
Khoros Care Agent view - delays in sending, closed interactions returning after close, and occasional blank interaction pane
Started: Apr 27, 9:02 AM
monitoring
No issues reported currently. We are diligently monitoring this.
Apr 29, 3:31 AM
monitoring
We are continuing to monitor for any further updates. No issues have been observed since the fix was implemented.
Apr 28, 12:38 PM
monitoring
No issues have been reported after the fix was made. We are continuing to monitor.
Apr 28, 4:23 AM
monitoring
We have implemented a fix and are currently monitoring the situation to ensure the issue is fully resolved.
Apr 27, 12:32 PM
investigating
We are currently investigating this issue.
Apr 27, 9:02 AM
[EMEA] Community Analytics Data not Coming Up
Started: Apr 20, 5:59 AM
identified
The backfill is still in progress, with our teams constantly monitoring for failures/missing data
Apr 29, 8:52 AM
identified
Our teams are continuing to look into the failures/missing data with the top most priority.
Apr 28, 6:53 AM
identified
We are still investigating the missing / delayed data affecting Khoros Communities.
Our teams continue to monitor the impacted jobs and are working with high priority to restore the missing data for the affected dates. At this time, the issue remains under active review, and we do not have a confirmed completion ETA yet.
We will continue tracking the progress and share further updates as soon as more information becomes available.
Apr 27, 11:46 PM
identified
Our teams are continuing to look into the failures/missing data with the top most priority.
Apr 27, 5:42 AM
identified
Right now the jobs for 2026-04-24 and 25th have failed and all communities will be missing data on these days until our Infrastructure team resolves this. We are working with the highest priority.
Apr 26, 11:14 PM
identified
The jobs continue to make steady progress, and our teams are actively monitoring them.
Apr 23, 5:09 PM
identified
The jobs are continuing to make progress and our teams are diligently monitoring the same.
Apr 23, 4:13 AM
identified
Backfill efforts are continuing for Analytics data on April 16 in the EU region and April 21 in the AMER region. Our teams are actively monitoring the progress and will share additional updates as they become available.
Apr 22, 2:38 PM
identified
Backfill for analytics data for all days is now complete with the exception of the 16th data for EU region; our team is still working on this.
Apr 22, 11:27 AM
identified
Backfill jobs are progressing as expected. Our teams continue to actively monitor the process.
Apr 22, 4:22 AM
identified
The backfilling jobs are in progress and our teams are continuously monitoring them.
Apr 21, 4:31 AM
identified
We have received reports that Analytics data is not coming up for US communities as well as EU Hosted communities.
Our teams are moving forward with the backfill
Apr 20, 9:54 AM
identified
The issue has been identified and the backfill has been triggered accordingly. Backfill is in progress and we will keep you posted with the status of the backfill
Apr 20, 8:54 AM
investigating
We are continuing to investigate this issue.
Apr 20, 6:01 AM
investigating
We have found that there were issues with Community Analytics data not coming up from April 16 for EU Hosted communities. The data backfilling for the same is in progress currently.
Apr 20, 5:59 AM
[Khoros Community Classic] 403 Forbidden Error
Started: Apr 10, 5:40 PM
monitoring
We have identified the issue and applied a fix, we are monitoring the communities
Apr 10, 5:56 PM
investigating
We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.
Apr 10, 5:40 PM
[Khoros Flow] Flow Analytics dashboards not showing data from 2026-04-08 onward
Started: Apr 9, 3:43 PM
identified
We have encountered some technical challenges during the backfill process, which is causing it to take longer than expected.
We are actively working to resolve these challenges and will keep you informed as we make progress. We apologize for any inconvenience this may have caused to your reporting workflows.
Apr 16, 5:54 AM
identified
Our Development team is still working on backfilling the missing analytics data.
We will continue to provide updates as work progresses. We appreciate your patience and apologize for any disruption to your reporting workflows.
Apr 15, 7:24 AM
identified
Our Development team is actively working on backfilling the missing analytics data.
We will continue to provide updates as work progresses. We appreciate your patience and apologize for any disruption to your reporting workflows.
Apr 14, 3:31 AM
identified
The root cause for the Flow Analytics dashboards not showing data from 2026-04-08 onward was identified and fixed. We are currently backfilling the missing data for the dashboards.
Apr 13, 6:23 AM
investigating
We are currently investigating the Flow Analytics dashboards not showing data from 2026-04-08 onward
Apr 9, 3:43 PM
[AMER] Community posts are not being ingested into Care
Started: Apr 2, 5:03 PM
monitoring
The backfill has been finished. We are monitoring the situation for any residual issues.
Apr 3, 8:33 PM
identified
The fix was implemented, and we can see the new posts are being ingested. We are yet to see if the auto-reconciliation process will resolve the past problems, or if there will be a need for a separate backfill.
Apr 2, 7:53 PM
investigating
We are investigating the issue where community posts are not being ingested into Care for 4/2, for AMER hosted communities
Apr 2, 5:03 PM
Some Khoros Community instances are down with error 500
Started: Apr 2, 2:02 AM
monitoring
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Apr 2, 9:27 PM
monitoring
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Apr 2, 2:19 PM
monitoring
A fix has been implemented for the issue affecting Khoros Community instances that were returning 500 errors. We are currently monitoring the systems to ensure stability and full recovery.
Thank you for your continued patience. We will share further updates as they become available.
Apr 2, 2:02 AM
identified
We have identified the issue affecting some Khoros Community instances resulting in 500 errors. Our engineering team is actively working on implementing a fix.
We will continue to provide updates as more information becomes available. Thank you for your patience.
Apr 2, 12:53 AM
investigating
We are currently investigating the issues with some of the Khoros Community instances being down with 500 error.
Apr 2, 12:16 AM
March 2026
Staging Environments - Admin Panel Inaccessible 502 Bad Gateway Error
Started: Mar 27, 4:19 PM
identified
Most communities are online, and our Infrastructure team continue to invesitgate the remaining issues.
Mar 28, 5:39 AM
identified
We have identified the cause of the 502 bad gateway errors on Staging environments, and we are rolling out fixes for each of the environments now.
Mar 27, 9:53 PM
investigating
We are currently investigating reports of Admin panel innaccessible due to 502 bad gateway errors on Staging environments
Mar 27, 4:19 PM
[EMEA] Analytics data not updated
Started: Mar 16, 10:15 AM
monitoring
The missing historical dates have now been backfilled and restored, and Community Analytics is back on its normal refresh cadence. Because Community Analytics reports in UTC and refreshes on a delay, the most recent date may still be within the normal processing window before it appears. We continue monitoring the situation.
Mar 30, 11:58 PM
monitoring
We have completed the backfill, and the data for March 28th is expected to be completed in time. We continue to monitor the situation
Mar 29, 1:21 PM
monitoring
We have improved the speed of backfills, and expect to catch up on the remaining backfills over the next 2 days
Mar 28, 8:12 PM
monitoring
The backfill for the 22nd has completed, and the remaining days are in progress.
Mar 28, 12:09 AM
monitoring
The backfill for the 20th and 21st has completed, and the 22nd is in progress.
Mar 27, 5:01 PM
monitoring
The backfill for the 18th encountered issues and we are working on resolving this. The backfill for the 19th has completed, and the 20th is in progress.
Mar 26, 9:18 PM
monitoring
Backfill for 17th March has been completed. The backfill for the 18th is now in progress.
Mar 25, 12:59 PM
monitoring
Our Infrastructure team have resolved the issue, and the backfills for the 17th onwards are proceeding.
Mar 24, 10:57 PM
monitoring
Our Infrastructure team are investigating and fixing an issue with the backfill for 17th and 18th. The backfilling efforts will resume shortly.
Mar 24, 10:42 PM
monitoring
Backfill for 16th March has been completed. The backfill for the 17th is now in progress.
Mar 24, 12:18 PM
monitoring
Backfill for 15th March has been completed. The backfill for the 16th is now commencing.
Mar 23, 10:20 PM
monitoring
Backfill for 16th March is under progress. We will share another update once processing and validation have been completed.
Mar 23, 1:48 AM
monitoring
Backfill for March 15th for the affected region is completed.
We are continuing the backfill for March 16th, and we will share another update once processing and validation have been completed
Mar 22, 3:06 PM
monitoring
Backfill for March 15th for the affected EU data is completed.
Mar 20, 7:58 PM
monitoring
Backfill for March 14th for the affected EU data is completed.
We are continuing the backfill for March 15th, and we will share another update once processing and validation have been completed.
Mar 20, 10:48 AM
monitoring
Backfill processing for the affected EU data is still in progress.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Mar 20, 10:00 AM
monitoring
Backfill processing for the affected EU data is still in progress.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Mar 19, 11:50 PM
monitoring
Backfill processing for the affected EU data is still in progress. Based on current progress, we expect the remaining data to be fully ingested by March 19 morning UTC, with a final confirmation to follow once validation is complete.
Mar 19, 12:22 AM
identified
Backfilling of data is in progress for the 9th and the jobs continue to run as expected.
Mar 18, 12:50 AM
identified
Backfill processing is currently underway.
Mar 17, 10:34 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 17, 10:07 AM
identified
We have identified the analytics data population issue, and our teams applied a fix. Backfill processing is currently underway. We will share further updates as they become available.
Mar 17, 10:07 AM
identified
We have identified the issue and are in the process of developing a fix for the same.
Mar 17, 1:36 AM
investigating
We are continuing to investigate this issue.
Mar 16, 10:16 AM
investigating
We are currently investigating an issue that is affecting analytics data for EMEA Communities. Data have not been populated since the 14th of March.
Our infrastructure team is working on this with Urgent priority.
Mar 16, 10:15 AM