Problems with message delivery through our Instagram and Facebook integrations
View the provider incident record →Current answer
Khoros experienced a minor incident: Problems with message delivery through our Instagram and Facebook integrations. ServiceAlert observed recovery on Sep 11, 2026.
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Incident Lifecycle
Affected Components
Meta Business Products APIs
Third-party APIs
Incident Timeline
Identified
We are aware of an issue affecting outbound message delivery through our Instagram and Facebook integrations. Some customers may experience failures when sending replies. Our team is investigating the root cause and working on a resolution. We will provide updates as more information becomes available
Sep 10, 2026 at 9:35 PM UTC
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