Kajabi Outage History
Uptime record, past incidents, and downtime history for Kajabi.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 100% | 9 | 0 |
| June 2026 | 63.3% | 30 | 11 |
| May 2026 | 80.6% | 31 | 6 |
| April 2026 | 100% | 21 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Slow page loads and issues accessing Kajabi
Started: Jun 30, 9:49 AM
monitoring
A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.
Jun 30, 11:38 AM
investigating
We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.
Jun 30, 11:29 AM
investigating
We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.
Jun 30, 9:49 AM
Text Field Missing in Email Campaigns
Started: Jun 26, 5:41 PM
monitoring
A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.
Jun 26, 6:50 PM
identified
We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.
Jun 26, 6:28 PM
identified
We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.
Jun 26, 5:50 PM
investigating
We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.
Jun 26, 5:41 PM
Kajabi Platform Outage
Started: Jun 24, 9:00 PM
monitoring
A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.
Jun 24, 9:09 PM
investigating
The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.
Jun 24, 9:04 PM
investigating
The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.
Jun 24, 9:00 PM
Communities Experiencing Issues
Started: Jun 17, 7:16 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 17, 10:35 PM
investigating
Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.
Jun 17, 7:16 PM
Community DMs Not Working (Web and App)
Started: Jun 12, 3:13 PM
monitoring
We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.
Jun 12, 3:56 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 12, 3:54 PM
investigating
We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.
Jun 12, 3:13 PM
mykajabi.com Unavailable in Turkey
Started: Jun 3, 4:11 PM
identified
We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey.
We will continue to provide updates as we make progress.
Jun 3, 4:11 PM
identified
We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.
Jun 3, 4:11 PM
Live rooms disconnecting unexpectedly
Started: Jun 2, 5:13 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 2, 8:52 PM
investigating
We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.
Jun 2, 7:20 PM
investigating
We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.
Jun 2, 5:13 PM
May 2026
Vendor Scheduled Maintenance Alert
Started: May 31, 2:45 AM
monitoring
One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.
May 31, 2:45 AM
Community App Accessibility
Started: May 29, 5:03 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 29, 8:14 PM
investigating
We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.
May 29, 5:03 PM
CoFounder Response Delays
Started: May 27, 3:29 PM
identified
We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.
May 27, 4:32 PM
investigating
We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.
May 27, 3:29 PM
Unable to respond to disputes
Started: May 14, 3:48 PM
monitoring
A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.
May 14, 4:23 PM
identified
We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.
May 14, 3:48 PM
Inability to contact support via the profile menu
Started: May 13, 2:05 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 13, 3:35 PM
investigating
We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible.
As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at support@kajabi.com.
May 13, 2:05 PM
Webhooks Settings Page Error
Started: May 6, 8:39 PM
identified
We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks.
Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.
May 6, 8:39 PM
Help Center Accessibility Issue
Started: May 4, 5:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
Please clear your browser's cache to ensure you receive the latest updates. Thank you for your patience while we worked to resolve this issue.
May 4, 5:27 PM
investigating
We are currently investigating why the Help Center is not loading and is displaying a "404 Error". Our team is actively looking into the issue and working as quickly as possible to identify the cause. We will provide an update as soon as more information is available. Thank you for your patience.
May 4, 5:22 PM
April 2026
Investigating Cofounder Chat Display Issue
Started: Apr 29, 7:51 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 9:37 PM
identified
We are currently investigating reports of text display issues in the Cofounder chat window.
Some users may experience difficulty reading chat messages during this time. Our team is actively looking into this and we'll provide updates as we learn more.
Apr 29, 7:51 PM
Community Product Errors
Started: Apr 23, 4:23 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 4:39 PM
identified
The issue has been identified and a fix is being implemented.
Apr 23, 4:25 PM
investigating
We're currently investigating an issue affecting Community products that is resulting in errors for some Heroes.
Our team is actively working to identify the cause and restore normal functionality. We'll update this page as soon as we have more information.
Apr 23, 4:23 PM
Media File Uploads - Degraded Performance
Started: Apr 16, 1:32 PM
identified
The issue has been identified and a fix is being implemented.
Apr 16, 1:50 PM
investigating
We are currently investigating reports of issues with media file uploads. Some users may occasionally experience difficulty uploading images, audio, video, and other files.
Our team is actively looking into this and working as quickly as possible to resolve it.
We will provide updates as more information becomes available.
Apr 16, 1:32 PM
Image Uploads Not Rendering
Started: Apr 15, 10:23 PM
monitoring
A fix has been deployed.
We are actively monitoring the results to ensure full resolution.
Apr 16, 12:03 AM
identified
We have identified the cause of the image upload issue affecting various sections of the platform.
Our team is actively working on a fix and will deploy it as quickly as possible. We will continue to provide updates as we make progress.
Apr 15, 10:23 PM
Delays with Fin and chat messages affecting Kajabi live chat support
Started: Apr 14, 1:17 PM
identified
Due to a vendor outage, live chat support may be sporadically unavailable. We will update this page as soon as we have updates to share.
Apr 14, 1:17 PM
Kajabi Mobile App - Opening & Loading Issues
Started: Apr 13, 8:13 PM
identified
We've identified the cause of the flickering and reloading behavior affecting the Kajabi Mobile App.
Our engineering team is working as quickly as possible to deploy a fix. Thank you for your continued patience.
Apr 13, 8:50 PM
investigating
We're aware of an issue affecting the Kajabi Mobile App. It may appear to be flickering and/or unexpectedly reloading when opening the app.
Our team is actively investigating and will provide updates as we learn more. We appreciate your patience.
Apr 13, 8:13 PM
March 2026
Support Email Disruption - Please Use Live Chat
Started: Mar 30, 4:31 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 7:25 PM
investigating
We’re currently experiencing an issue where support emails are not being sent from our system. Our team is actively working to resolve this as quickly as possible.
In the meantime, if you need assistance, please reach out to us via live chat for immediate support.
We appreciate your patience and will provide updates as soon as possible.
Mar 30, 4:31 PM
Community Access for new customers
Started: Mar 26, 10:24 PM
identified
The issue has been identified and a fix is being implemented.
Mar 26, 10:39 PM
investigating
We are currently investigating reports of a "Not Authorized" error affecting new customers attempting to access their Community Groups after purchase/granting an offer.
Mar 26, 10:24 PM