The restore is completed and we are monitoring the system.
identified
The openvz87 system has had a double harddrive failure. The latest full system backup is being restored to new hardware with approximatly 1 - 2 hours left.
Please be aware virtuozzo7 reaches end of life Dec 31st https://www.interserver.net/tips/kb/virtuozzo7-upcoming-end-of-life/
Exchange hosted domains are seeing increased 451 4.7.500 Server busy. Please try again later errors. There is a broader issue at exchange being tracked with incident id EX1467029. Delayed emails remain in queue to be tried later.
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating a mysql replication error and expect the portal to be restored shortly
Legacy Incident Archive
23 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
KVM345 Hostnode Upgrade to Ubuntu 24 LTS
Source not attested
Last archived state: resolved
View archived record details
identified
We are extending the maintance window for kvm345
Plesk4700 IIS config issue
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied , all plesk4700 services are back online , we are monitoring the server
identified
The issue has been identified and fix applied ,all services are back online
investigating
The issue has been identified and fix applied ,all services are back online
investigating
We are currently investigating IIS config issue on plesk4700 , we are working on it
March 2026
KVM507 outage
Source not attested
Last archived state: resolved
View archived record details
identified
KVM507 is currently offline. The issue has been identified as a hardware fault and we are working to restore service as quickly as possible.
