InterServer Outage History
Uptime record, past incidents, and downtime history for InterServer.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 15 | 15 |
| July 2026 | 32.3% | 31 | 21 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 80% | 15 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
cPanel Security: Privilege Escalation via Phusion Passenger's Watchdog API
Started: Aug 14, 3:04 PM
Webhosting
investigating
Phusion Passenger Watchdog API privilege escalation vulnerability:
https://support.cpanel.net/hc/en-us/articles/42694659893143-Security-Privilege-Escalation-via-Phusion-Passenger-s-Watchdog-API?utm_medium=email&_hsmi=433242580&utm_content=433242580&utm_source=hs_email
cPanel has released patches for the above root exploit, however cloudlinux the os vendor in use has not. Out of caution the package will be removed on systems until a patch is released.
Aug 14, 3:04 PM
Plesk panel loading issue plesk6300
Started: Aug 3, 11:41 AM
identified
We are actively restoring the affected data and services. Due to severe filesystem corruption, we are experiencing delays and additional challenges during the recovery process. Our team is working continuously to recover as much data as possible and restore affected services. We will continue to provide updates as progress is made.
Aug 7, 12:19 PM
identified
We have identified severe filesystem corruption on the D: drive. Recovery efforts are currently in progress; however, some portions of the filesystem are beyond recovery. This is causing delays in service restoration. We are working to restore affected services as quickly as possible and will provide further updates as they become available.
Aug 5, 12:49 PM
identified
We have identified data corruption on plesk6300.is.cc server and we were unable to address it fully. We are working to migrate the accounts to a newly built server (Plesk10000.is.cc), the details for which will be provided in your support tickets. We appreciate your patience and understanding during this transition.
Aug 3, 8:09 PM
identified
The issue has been identified and we are working on this matter on priority
Aug 3, 2:18 PM
investigating
We are currently investigating IIS application pool crashing & Plesk panel loading issue on plesk6300.is.cc server after hardware issue occurred
Aug 3, 11:41 AM
July 2026
KVM520 CPU fauls
Started: Jul 28, 7:46 PM
identified
KVM520 indicates a fault (Service Information: Runtime Fault, Processor(Intel), Processor 2. A CPU replacement will begin on this hostnode.
Jul 28, 7:46 PM
KVM530 Hostnode outage
Started: Jul 24, 6:45 PM
investigating
KVM530 has been rebuild as kvm553. Systems with backups generating through my.interserver.net are currently restoring.
Jul 25, 4:59 AM
investigating
A replacement server is being built while recovery options continue to be looked into. At this time, multiple drives are reporting as failed in the zfs array after an Runtime Fault, Storage Backplanes error in the HPE chassis.
Jul 24, 11:19 PM
investigating
This system is still being worked on, unfortunately there is no resolution yet. The system is still showing errors moved to another chassis.
Jul 24, 8:28 PM
investigating
We are currently investigating a hardware issue on KVM host node kvm530. The server's out-of-band management interface (iLO) has started reporting hardware errors.
Impact:
If your virtual machine is located on kvm530, you may experience degraded performance, intermittent network drops, or unexpected reboots while the physical hardware is in this state.
What we are doing:
Our infrastructure team is actively reviewing the iLO diagnostic logs to identify the specific failing component (such as...
Jul 24, 6:45 PM
Scheduled maintenance for 3 Hyperv servers
Started: Jul 14, 8:12 PM
monitoring
3 Hyperv servers are back online and we are monitoring the services
Jul 14, 11:38 PM
investigating
We are performing scheduled maintenance for the following servers listed below.
hyperv78.is.cc
hyperv79.is.cc
hyperv117.is.cc
During this maintenance, downtime is expected to be up to 2-3 hours per server.
Jul 14, 8:12 PM
Multiple cPanel Systems showing license errors
Started: Jul 8, 9:49 PM
investigating
cPanel is aware and tracking at https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026
However no fix is available yet.
Jul 8, 10:05 PM
investigating
Multiple cpanel systems are showing license errors. We have opened a case with cpanel 96038885 but have no further informations. Based on other public channels this is a widespread issue affecting cpanel.
Jul 8, 9:49 PM
Plesk6300 hardware issue
Started: Jul 6, 10:56 PM
monitoring
Plesk6300 services are back online and we are monitoring the server
Jul 7, 12:00 AM
investigating
We are currently investigating hardware issue on plesk6300 server
Jul 6, 10:56 PM
Plesk4500 IIS application pool issue
Started: Jul 5, 4:25 PM
monitoring
Plesk4500 services are online and accessible , we are monitoring the server
Jul 6, 10:53 PM
identified
We are working on plesk4500 server and checking crashing issues , we are trying to bring server back online soon
Jul 6, 7:43 PM
monitoring
Plesk4500 services are back online , we are monitoring the server
Jul 5, 5:32 PM
investigating
We are currently investigating IIS application pool crashing issue on plesk4500.is.cc server
Jul 5, 4:25 PM
Plesk6600 slowness issue
Started: Jul 4, 3:24 PM
monitoring
Plesk6600 services are back online , we are monitoring server
Jul 4, 8:29 PM
identified
We have identified a hardware issue on server and we are working to fix it
Jul 4, 5:11 PM
investigating
Plesk6600 slowness issue is being investigated by our techs , we are checking server for possible overheating issues
Jul 4, 3:24 PM
Mailbaby Logging delayed
Started: Jul 3, 8:40 PM
identified
There will be a delay in mailbaby logging in order to correct a reported error where an id may show multiple times in the mail log. Mail logging will resume once this process is done, and logging will then resume. The process may take up to one hour.
Jul 3, 8:40 PM
Teb4 / H5 Elevated Temperatues
Started: Jul 2, 8:25 PM
monitoring
The H5 New Jersey facilities temperatures have returned to normal and have stabilized at this time. No further systems are being moved to Teb8 at this time.
Jul 3, 1:17 AM
investigating
Two batches of systems are in process of being racked in Teb8 from Teb4.
Temperatures are coming down, and it is expected no further systems will be moved to teb8.
Jul 2, 11:14 PM
investigating
h5 has updated:
Temporary cooling is enroute
Our mechanical vendor is currently on-site evaluating the situation and performing remediation activities. Additional temporary cooling equipment is enroute to the facility to support cooling capacity while corrective actions are underway.
Jul 2, 9:36 PM
investigating
h5 has updated:
Additional temporary cooling equipment is being mobilized to the site to support remediation efforts while repairs are underway. Site
Operations and Engineering teams are actively monitoring conditions and managing the response.
However: InterServer staff will move some affected systems to Teb8
Jul 2, 9:22 PM
investigating
We are currently investigating elevated temperatures affecting the TEB4 data center. Due to a heatwave advisory in New Jersey, the facility is experiencing an air conditioning issue that is impacting cooling within the data center.
The facility team is actively working to restore normal cooling operations as quickly as possible. At this time, some services may experience degraded performance while we closely monitor the environment and take appropriate measures to protect customer equipment...
Jul 2, 8:25 PM
June 2026
Plesk4700 MSSQL service failure
Started: Jun 29, 11:54 PM
investigating
We are currently investigating MSSQL service failure on plesk4700
Jun 29, 11:54 PM
Scheduled maintenance for Plesk-Hyperv servers
Started: Jun 29, 7:03 PM
monitoring
All services are back online and we are monitoring servers status
Jun 29, 10:23 PM
investigating
We are performing scheduled maintenance for the following servers listed below at 4pm EST
hyperv90.is.cc
plesk4700.is.cc
plesk4900.is.cc
plesk5700.is.cc
plesk6100.is.cc
During this maintenance, downtime is expected to be up to 2-3 hours per server.
Jun 29, 7:03 PM
Scheduled maintenance for hyperv144
Started: Jun 17, 3:09 AM
identified
Hyprtv144 is back online and we are monitoring the status
Jun 17, 3:53 AM
investigating
Hyperv144 will be down for critical network upgrade issue and it will be back online within 2-3 hours.
Jun 17, 3:09 AM
KVM508 ram module replacement
Started: Jun 2, 2:59 PM
identified
The KVM508 system will be shut down to replace a ram module, and upgrade ram. Systems will be suspended to disk for the shutdown and resumed for the boot up.
Jun 2, 2:59 PM
May 2026
storage-kvm3.lax
Started: May 20, 3:37 PM
investigating
The storage-kvm3 server in the LAX datacenter is offline. Technicians are currently investigating the cause.
May 20, 3:37 PM
Hyperv145 network issue
Started: May 19, 11:52 AM
monitoring
Network issue fixed on hyperv145 server and all VMs are online and functioning , we are monitoring the server
May 19, 1:12 PM
identified
We have identified the network problem and a fix applied
May 19, 12:19 PM
investigating
We are currently investigating network issue on hyperv145 server
May 19, 11:52 AM
April 2026
Hyperv108 hardware issue & OS corruption
Started: Apr 30, 11:05 AM
identified
Hardware & Windows OS issue is resolved on server and we are working on VMs restore with the latest state
Apr 30, 1:51 PM
investigating
We are currently investigating & working on hyperv108 hardware issue which caused OS corruption
Apr 30, 11:05 AM
Critical Vulnerability with cPanel & WHM Login Authentication
Started: Apr 28, 8:45 PM
identified
Updates are now available for these build:
11.110.0.97
11.118.0.63
11.126.0.54
11.132.0.29
11.136.0.5
11.134.0.20
WP Squared 11.136.1.7
Please run the following command to retrieve the patched version.
/scripts/upcp --force
You can confirm you are on a patched version of cPanel with the following command:
/usr/local/cpanel/cpanel -V
As long as the output matches one of the above versions, then your system has been patched.
Warning: If your server is not running a supported version o...
Apr 29, 4:07 PM
identified
Updates are available:
TIER 11.110 WAS: 11.110.0.96 NOW: 11.110.0.97
TIER 11.118 WAS: 11.118.0.61 NOW: 11.118.0.63
TIER 11.126 WAS: 11.126.0.53 NOW: 11.126.0.54
TIER 11.132 WAS: 11.132.0.27 NOW: 11.132.0.29
TIER 11.134 WAS: 11.134.0.19 NOW: 11.134.0.20
TIER 11.136 WAS: 11.136.0.4. NOW: 11.136.0.5
Please run the following command to retrieve the patched version.
/scripts/upcp
* Webhosting Systems are being updated in stages, as they update cpanel s...
Apr 28, 11:36 PM
investigating
All cpanel/WHM VPS and Server owners please review: https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication
At minumum
Disable cpdavd
whmapi1 configureservice service=cpdavd enabled=0 monitored=0
Then stop cpsrvd on your server:
/scripts/restartsrv_cpsrvd --stop
Please be aware cpanel/WHM services will be offline until a patch is released.
Apr 28, 8:45 PM
kvm409/webhosting2022 hardware replacement
Started: Apr 18, 8:34 PM
investigating
The webhosting2022 system will be moved into a new server chassis replacing the motherbard and other components to further address the cause of the outage last night.
Apr 18, 8:34 PM
KVM345 Hostnode Upgrade to Ubuntu 24 LTS
Started: Apr 15, 8:03 PM
identified
We are extending the maintance window for kvm345
Apr 15, 8:03 PM
Plesk4700 IIS config issue
Started: Apr 3, 11:04 AM
monitoring
A fix has been applied , all plesk4700 services are back online , we are monitoring the server
Apr 3, 11:58 AM
identified
The issue has been identified and fix applied ,all services are back online
Apr 3, 11:57 AM
investigating
The issue has been identified and fix applied ,all services are back online
Apr 3, 11:56 AM
investigating
We are currently investigating IIS config issue on plesk4700 , we are working on it
Apr 3, 11:04 AM
March 2026
KVM507 outage
Started: Mar 28, 7:43 PM
identified
KVM507 is currently offline. The issue has been identified as a hardware fault and we are working to restore service as quickly as possible.
Mar 28, 7:43 PM