New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Instaclustr Outage History

Uptime record, past incidents, and downtime history for Instaclustr.

Checking current status...
93.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 19Aug 16

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 16 0
July 2026 83.9% 31 5
June 2026 96.7% 30 1
May 2026 100% 14 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 18 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Provisioning Failures for Private Network PostgreSQL clusters with 3 nodes

Started: Jul 29, 12:11 AM

identified
We are continuing to work on a fix for this issue.
Jul 29, 3:38 AM
identified
We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the supp...
Jul 29, 12:11 AM
GCP us-east4-b Operational Issues
minor

Started: Jul 22, 1:04 PM

identified
We are currently experiencing service degradation and potential disruptions in the GCP us-east4-b zone. GCP has not updated its status page yet, however initial investigation indicates an issue likely with the cloud provider's infrastructure in the us-east4-b zone. While we are seeing partial recovery, in the meantime provisioning new clusters or nodes in the concerned GCP zone will be impacted. Also existing nodes in the GCP us-east4-b zone can face intermittent issues and be offline. You s...
Jul 22, 1:04 PM
Provisioning Failures for Kafka-Connect & Cadence Clusters

Started: Jul 21, 4:55 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 21, 8:12 AM
identified
The issue has been identified and a fix is being implemented.
Jul 21, 5:25 AM
investigating
We are currently experiencing issues with provisioning Kafka Connect & Cadence clusters into existing VPCs through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the ...
Jul 21, 4:55 AM
403 Forbidden errors when accessing Cluster-Level Prometheus Monitoring Queries
critical

Started: Jul 16, 4:34 AM

monitoring
A fix is being rolled out and we are monitoring the results.
Jul 16, 8:52 AM
identified
The issue has been identified, and our team is actively working on implementing a fix. Cluster-level Prometheus monitoring query requests are being incorrectly blocked with a 403 error. Other Prometheus monitoring queries are unaffected. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (suppor...
Jul 16, 4:52 AM
identified
We are currently investigating an issue causing cluster level Prometheus monitoring query requests to be incorrectly blocked with a 403 error. Other Prometheus monitoring queries are unaffected. Our team is actively working to resolve the issue, and we apologise for any inconvenience caused. The Management Console, Cluster Management API and Monitoring API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us vi...
Jul 16, 4:34 AM
May 2026
Monitoring API Latency and Error Issues

Started: May 13, 6:47 AM

investigating
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclust...
May 13, 6:47 AM
AWS US-EAST-1 Operational Issues in a single Availability Zone use1-az4
minor

Started: May 8, 1:33 AM

identified
We are continuing to monitor the issue.
May 8, 1:55 AM
identified
We are currently experiencing service degradation and potential disruptions in the AWS region US-EAST-1. This incident is a result of an ongoing issue with the cloud provider's infrastructure. Customers using the AWS availability zone "use1-az4" are impacted, with nodes in this availability zone observed to become unavailable. Clusters are expected to be available overall, and not significantly impacted. We are actively monitoring the situation and will provide additional details as they ...
May 8, 1:33 AM
April 2026
Monitoring API Latency and Error Issues
minor

Started: Apr 29, 5:28 AM

investigating
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclust...
Apr 29, 5:28 AM