Current answer
Instaclustr experienced a minor incident: Degraded Cluster Provisioning. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
Management Console
Cluster Management API
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 10, 2026 at 3:28 AM UTC
Identified
We are currently experiencing issues with provisioning clusters through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Sep 10, 2026 at 2:56 AM UTC
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