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74.5%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
75.9%
29
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.
investigating
We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration
Performance Degradation - Voice AI Interview Evaluations
We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
Performance Degradation - Voice AI Interview Evaluations
We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an outage affecting Greenhouse Report Connector. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing a partial disruption affecting Indeed applications in Greenhouse Job Boards. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
We are currently experiencing a partial disruption affecting job board updates and tracking links. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
A fix has been implemented and we are monitoring the results.
investigating
Security code emails for Greenhouse Job Applications have been temporarily disabled for candidates who fail CAPTCHA.
Legacy Incident Archive
26 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Partial Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
July 2026
Partial Service Disruption - Take Home Tests
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
Harvest V3 not able to refresh auth tokens
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Partial Service Disruption - Sterling background checks
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
June 2026
Exporting to Workday may not send all associated documents
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Get requests on HarvestV3 list endpoints returning empty data for site admins
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Microsoft 365 Delivery Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.
BIC: Delays in delivering data for Silo 1
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a delay for Silo 1 in BIC data delivery.
BIC: Delays in delivering data
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing a delay across all silos in BIC data delivery.
DocuSign offer workflow disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.
