Current answer
Greenhouse experienced a major incident: Onboarding UKG Pro Issues. ServiceAlert observed recovery on Oct 17, 2026.
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Incident Lifecycle
Affected Components
HRIS Link - UKG
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 17, 2026 at 2:01 AM UTC
Identified
Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.
Oct 17, 2026 at 12:05 AM UTC
Investigating
We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration
Oct 16, 2026 at 10:44 PM UTC
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