Granola Outage History
Daily provider-status observations and published incident history for Granola.
Operational
Granola is operational. Verified . Official provider source.
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Building verified history
5 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Daily Status (Last 5 Days)
Sep 26
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
September 2026
Granola app services down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so: mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
monitoring
We've auto-rolled back to a previous deployment and Granola services are operational again - apologies for any disruption.
investigating
We're seeing reports of some Granola services not working - so far, we've seen reports of new logins failing and notes failing to generate, but we are continuing to investigate.
August 2026
AI features in Granola are down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so "hey@granola.so": mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
identified
The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
monitoring
We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues.
Apologies for any disruption!
investigating
Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
Granola app services down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so "hey@granola.so": mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
identified
Our servers are slowly showing signs of recovery, but we're still experiencing some issues as we work through the backlog of connections that accumulated during the outage.
Any transcribed meetings taken during the outage should be safe, but notes and Granola chat responses are still not generating for most users. Once we're back up and running you should be able to retry these without issue.
identified
Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing.
We're in the process of rolling back a recent deployment which should allow services to recover.
investigating
We're experiencing some issues with the Granola app. Some app functions aren't working, such as:
• document syncing
• generating enhanced notes
• creating new notes
We're investigating urgently and will update within the next 30 minutes.
Multilingual transcription on macOS and Windows is down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
resolved
This issue is resolved now. Apologies for any disruption!
monitoring
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
investigating
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect.
This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
July 2026
Granola services down for some users
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai "help.granola.ai": http://help.granola.ai.
monitoring
We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.
identified
A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working.
We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: https://status.workos.com/incidents/b52fkqjzcl20
investigating
We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.