Granola Outage History
Daily provider-status observations and published incident history for Granola.
Degraded performance
Granola is reporting degraded performance. Verified . Official provider source.
Looking for an update now? Check the current status, or follow Granola for future changes.
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with issues |
|---|---|---|---|
| October 2026 | 90.3% | 31 | 3 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 51 Days)
Sep 26
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
November 2026
Microsoft sign-in and calendar sync outage
View incident details and source
Notice published:
Desktop App
Mobile App
Web notes
MCP
identified
Microsoft are reporting recovery across their infrastructure, and we’re beginning to see signs of recovery on our calendar sync and login flows as well. Some calendar event syncing may still be delayed - we’re working to clear a backlog of events to return to real-time syncing.
identified
Microsoft are currently experiencing an outage across M365 platforms, which is impacting Granola sign-ins via Microsoft, and Outlook Calendar syncing.
Microsoft are providing updates on their status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect and we’ll provide updates once we see Granola error rates drop.
Slack integration not working
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
resolved
The earlier issue affecting our Slack integration has been resolved, and we should be back up and running again. If you’re still having problems, get in touch at hey@granola.so.
monitoring
The fix for our Slack integration is now rolled out. This should now be working as expected, but we’re still monitoring for any residual impact.
identified
We’ve identified the issue affecting our Slack integration, and a fix is rolling out now - it’ll take 30 mins or so to recover.
investigating
We’re currently experiencing issues with our Slack integration. We’re seeing requests to share notes to Slack, or connect to a Slack workspace failing. Our team are looking into the root cause and working to find a mitigation, and we’ll provide another update soon.
October 2026
Phone calls on Granola mobile apps are not working
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Mobile App
resolved
The earlier issue affecting phone calls on mobile has been resolved, and we should be back up and running again. If you're still having problems, get in touch at hey@granola.so: mailto:hey@granola.so.
identified
We're experiencing an outage on phone calls for Granola mobile apps. We've identified the issue and are working on fixing this - we'll provide another update shortly.
Desktop app transcription and other functions failing for some users
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
resolved
The earlier issue affecting transcription on the desktop app is resolved. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website (granola.ai "granola.ai": http://granola.ai). You may be asked to sign in again. We're sorry for any disruption and we're working on fixes to ensure this doesn't happen again.
If you're still having problems, please get in touch with us at hey@granola.so "hey@granola.so": mailto:hey@granola.so.
monitoring
We're releasing a desktop app update to resolve the earlier reported issues. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website (granola.ai "granola.ai": http://granola.ai). You'll be asked to sign in again. We're sorry for any disruption.
If you're still having problems, please get in touch with us at hey@granola.so "hey@granola.so": mailto:hey@granola.so.
identified
We're experiencing an issue on Granola desktop (macOS and Windows), where transcription isn't working for a small proportion of users.
We're working on a fix to resolve this, but in the meantime if this is affecting you, please restart the Granola app - you'll be prompted to sign back in. To restart Granola, right click on the dock icon (on macOS) or the taskbar icon (on Windows) and choose "Restart Granola".
Granola MCP not connecting for Claude Code users
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
MCP
resolved
We've rolled out a fix for the MCP issues. This should now be working as expected - if you're still having problems, get in touch at hey@granola.so "hey@granola.so": mailto:hey@granola.so.
identified
We've identified the issue affecting MCP server, and we're rolling out a fix now.
investigating
We're currently experiencing issues with our MCP server when connecting to Claude Code. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
Notes failing to load in Granola desktop app
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
resolved
The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at hey@granola.so.
investigating
We're currently experiencing issues with notes and folders failing to load on macOS and Windows. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
September 2026
Granola app services down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so: mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
monitoring
We've auto-rolled back to a previous deployment and Granola services are operational again - apologies for any disruption.
investigating
We're seeing reports of some Granola services not working - so far, we've seen reports of new logins failing and notes failing to generate, but we are continuing to investigate.
August 2026
AI features in Granola are down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so "hey@granola.so": mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
identified
The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
monitoring
We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues.
Apologies for any disruption!
investigating
Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
Granola app services down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
Mobile App
resolved
Granola services should now be up and running again - let us know at hey@granola.so "hey@granola.so": mailto:hey@granola.so if you're still having issues.
Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
identified
Our servers are slowly showing signs of recovery, but we're still experiencing some issues as we work through the backlog of connections that accumulated during the outage.
Any transcribed meetings taken during the outage should be safe, but notes and Granola chat responses are still not generating for most users. Once we're back up and running you should be able to retry these without issue.
identified
Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing.
We're in the process of rolling back a recent deployment which should allow services to recover.
investigating
We're experiencing some issues with the Granola app. Some app functions aren't working, such as:
• document syncing
• generating enhanced notes
• creating new notes
We're investigating urgently and will update within the next 30 minutes.
Multilingual transcription on macOS and Windows is down
View incident details and source
Notice published:
Provider resolved: . The notice publication date does not establish the outage start.
Desktop App
resolved
This issue is resolved now. Apologies for any disruption!
monitoring
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
investigating
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect.
This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.