Current answer
Granola experienced a partial incident: Notes failing to load in Granola desktop app. Resolved on Oct 8, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Desktop App
Incident Timeline
Resolved
The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at hey@granola.so.
Oct 8, 2026 at 2:48 PM UTC
Investigating
We're currently experiencing issues with notes and folders failing to load on macOS and Windows. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
Oct 8, 2026 at 2:23 PM UTC
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