New Multi-region uptime checks and custom-domain status pages

Grafana Cloud Outage History

Daily provider-status observations and published incident history for Grafana Cloud.

Regional incident

Grafana Cloud has an active regional incident; no global outage is indicated. Verified . Official provider source.

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21.6% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Intermittent Errors and Latency for Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5)
major Observed active window 6m

View incident details and source

Started:

GCP US Central - prod-us-central-0 GCP US Central - prod-us-central-5 GCP US Central - prod-us-central-0: Ingestion GCP US Central - prod-us-central-5: Ingestion
investigating
Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5). Customers may see errors or delays when sending metrics and logs. We are actively investigating. Next update by 13:40 UTC.
IRM Unable to Send SMS to Thailand Numbers
minor Observed active window 331h 27m

View incident details and source

Started:

Incident Management and Response (IRM)
identified
SMS delivery to Bangladesh has been restored. SMS delivery to Thailand is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share. In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
SMS delivery to Austrian numbers has been restored. SMS delivery to Thailand and Bangladesh is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share. In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.
identified
The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.
investigating
We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or phone calls as notifications.
Degraded data source queries
minor Observed active window 14m

View incident details and source

Started:

AWS Germany - prod-eu-west-2 AWS Germany - prod-eu-west-4 AWS US East - prod-us-east-2 GCP Australia - prod-au-southeast-0 GCP US Central - prod-us-central-4
investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.
Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands
minor Observed active window 4h 1m

View incident details and source

Started:

Azure Netherlands - prod-eu-west-3
investigating
We are continuing to investigate this issue. Next update by 11:30 UTC.
investigating
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.
September 2026
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
minor Observed active window 2h 59m

View incident details and source

Started:

AWS US East - prod-us-east-3
identified
An additional brief recurrence affected a small number of requests after our mitigation was deployed, though impact was smaller than earlier today. We continue to monitor and investigate a related, longer-running pattern. Next update by 15:40 UTC.
identified
We have identified a contributing factor to the elevated latency and are rolling out a mitigation to increase write capacity in AWS US East (VA). We continue to investigate a related, longer-running pattern. Next update by 14:40 UTC.
investigating
We are continuing to investigate this issue.
investigating
We are investigating elevated latency and a small number of failed requests for Grafana Cloud Logs in AWS US East (VA). Some customers writing logs to this region may see delayed ingestion or occasional write errors. We are actively investigating and will share more as we learn it. Next update by 13:38 UTC.
Grafana Access Issues
critical Observed active window 1h 52m

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Started:

AWS US East - prod-us-east-3
identified
We have identified the issue, and put a mitigation in place. We continue to work towards a resolution
investigating
We are continuing to investigate the issue, and will provide updates once we have more to share.
investigating
We are currently investigating an issue causing issues accessing the platform.
Cloud Provider Observability - Hosted Azure metrics issues
minor Observed active window 53m

View incident details and source

Started:

Integrations
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Since approximately 00:19Z there has been an increase in errors returning metrics from Azure's germanywestcentral. We are currently investigating this issue.
Azure Monitor increased timeouts and errors in prod-eu-west-5
minor Observed active window 39m

View incident details and source

Started:

Integrations
investigating
Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The issue remained ongoing as of 08:41 UTC. We are currently investigating this.
Kubernetes Observability Billing & Usage Incorrect
minor Observed active window 16h 42m

View incident details and source

Started:

Cost Management and Billing
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
IRM Access Issues for a Small Group of Users
major Observed active window 20h 12m

View incident details and source

Started:

Incident Management and Response (IRM)
monitoring
The fix has been deployed to the majority of deployments. We continue to monitor progress.
monitoring
A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.
identified
The issue has been identified, and we are working on a fix.
investigating
We are currently investigating an issue that may cause a small group of users to experience unexpected IRM access issues, or undelivered pages. Most users should not be affected.

Legacy Incident Archive

101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Incident Management unavailable in US Central
minor Source not attested
Last archived state: resolved
View archived record details
Incident Management and Response (IRM)
monitoring
A fix has been applied and Incident Management in US Central is recovering. The Incident public API is responding normally, and customers can create, view, and query Incidents again. We are continuing to monitor the recovery to confirm the service is fully stable.
investigating
We are investigating an outage affecting Grafana Incident in the US Central region (prod-us-central-0). Customers are unable to create, view, or query Incidents, and requests to the Incident public API are timing out. All customers in this region are affected. Grafana OnCall is not impacted — alert ingestion, alert group creation, and notification delivery are all operating normally.
K6 Test Outage
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Telemetry push APIs went down at 15:06 UTC, causing tests to lose telemetry data, like metrics, logs, traces, and browser screenshots. This issue has now been mitigated, and we are monitoring to determine root cause as well as full resolution.
Some Grafana Instances Unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled out a change to the affected regions to restore services.
investigating
We have identified the cause: our cloud provider has exhausted compute capacity in the affected region. We are working directly with them and are moving affected workloads to alternative capacity to restore service.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that causing some Grafana deployments in prod-us-central-0 and prod-us-central-3 to become unavailable.
Logs latency increase within prod-eu-west-3
minor Source not attested
Last archived state: resolved
View archived record details
investigating
There's still a minor latency increase in this cell however we have identified that it is improving although not back to normal as of yet. We will continue to look into this.
investigating
We have identified minor latency increases in write endpoints within the prod-eu-west-3. Our team is currently monitoring and investigating this.
K6 - Cloud test-run issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A critical piece of infrastructure behaved poorly after a reboot. It has now been properly recovered
investigating
We are currently investigating an issue which is resulting in some test runs to abort and metrics data to be incomplete for a subset of tests
July 2026
Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue impacting stack provisioning. Attempting to set up PDC on newly created stacks will currently fail across several regions. We are currently looking into the cause of this.
PDC Authentication Issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue impacting PDC authentication. We will provide additional updates as they become available.
Issues with Billing/Usage Dashboard Metrics and Panels.
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the issue, and are working on deploying a fix.
investigating
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud. We are working on identifying and resolving the issue
IRM Performance Degradation in EU Region
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service. Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway. Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.
investigating
We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications. Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.
Partial OTLP Write Outage in prod-us-east-3
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue affecting OTLP ingestion in the prod-us-east-3 region. Customers may experience intermittent failures when writing telemetry to the OTLP endpoint. Based on current information, logs are confirmed to be affected, and metrics and traces may also be impacted. Our investigation indicates intermittent failures began around 08:00 UTC, with the primary period of impact occurring between 15:30 UTC and 17:45 UTC. We are continuing to investigate the scope and root cause ...
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