New Multi-region uptime checks and custom-domain status pages

Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Major Impact Resolved Duration: 43m October 23, 2026
View the provider incident record →

Current answer

Grafana Cloud experienced a major incident: Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany. ServiceAlert observed recovery on Oct 23, 2026.

Official Grafana Cloud status page Current Grafana Cloud status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Grafana Cloud for future changes.

Incident Lifecycle

Investigating
Affected Components
AWS Germany - prod-eu-west-2 AWS Germany - prod-eu-west-2: Ingestion

Incident Timeline

Investigating
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
Oct 23, 2026 at 9:31 AM UTC
Was your business affected by this Grafana Cloud outage?
Follow Grafana Cloud and route available status alerts to email or a team channel.