GCP US Central - prod-us-central-0GCP US Central - prod-us-central-5GCP US Central - prod-us-central-0: IngestionGCP US Central - prod-us-central-5: Ingestion
investigating
Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5). Customers may see errors or delays when sending metrics and logs. We are actively investigating. Next update by 13:40 UTC.
SMS delivery to Bangladesh has been restored. SMS delivery to Thailand is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share.
In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
SMS delivery to Austrian numbers has been restored. SMS delivery to Thailand and Bangladesh is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share.
In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this.
Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.
identified
The issue has been identified.
We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share.
Users should configure mobile push or phone calls as notifications.
investigating
We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info.
Users should configure mobile push or phone calls as notifications.
AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS US East - prod-us-east-2GCP Australia - prod-au-southeast-0GCP US Central - prod-us-central-4
investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.
Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands
We are continuing to investigate this issue. Next update by 11:30 UTC.
investigating
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.
September 2026
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
An additional brief recurrence affected a small number of requests after our mitigation was deployed, though impact was smaller than earlier today. We continue to monitor and investigate a related, longer-running pattern. Next update by 15:40 UTC.
identified
We have identified a contributing factor to the elevated latency and are rolling out a mitigation to increase write capacity in AWS US East (VA). We continue to investigate a related, longer-running pattern. Next update by 14:40 UTC.
investigating
We are continuing to investigate this issue.
investigating
We are investigating elevated latency and a small number of failed requests for Grafana Cloud Logs in AWS US East (VA). Some customers writing logs to this region may see delayed ingestion or occasional write errors. We are actively investigating and will share more as we learn it. Next update by 13:38 UTC.
A fix has been implemented and we are monitoring the results.
investigating
Since approximately 00:19Z there has been an increase in errors returning metrics from Azure's germanywestcentral.
We are currently investigating this issue.
Azure Monitor increased timeouts and errors in prod-eu-west-5
Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The issue remained ongoing as of 08:41 UTC. We are currently investigating this.
A fix has been implemented and we are monitoring the results.
investigating
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
The fix has been deployed to the majority of deployments. We continue to monitor progress.
monitoring
A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.
identified
The issue has been identified, and we are working on a fix.
investigating
We are currently investigating an issue that may cause a small group of users to experience unexpected IRM access issues, or undelivered pages. Most users should not be affected.
Legacy Incident Archive
101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Write Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Healthy as of 17:00 UTC. We are continuing to monitor.
investigating
We are currently investigating a Write outage ongoing, starting at 16:30 UTC for the impacted region.
Errors creating new Slack integration for Grafana IRM
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have verified the fix, and we are starting to roll it out
identified
We have identified the root cause of the problem, and we are working on a fix
investigating
We are investigating a possible error creating Slack integrations. Will update the status soon.
Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
status is health in prod-us-east-3.loki-prod-042 and we're continuing to monitor
Metrics Write Path Errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Error rates have dropped, and we are monitoring this issue for any recurrence.
investigating
We are currently investigating an elevated rate of error and latency in the impacted write path.
Stacks using SCIM user provisioning are currently unable to log into Grafana
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have applied a fix and are currently awaiting feedback from affected customers.
identified
The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
investigating
We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
K6 - Cloud output test-runs are failing to fetch the script logs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the cause and applied a fix which has has resulted in significant recovery. We will continue to monitor this before resolving.
investigating
We are currently investigating an issue cloud output test-runs which is resulting in failure to fetch the script logs. We are working on identifying the cause and working on a fix.
Cloud Log Exporter Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Cloud Log Exporter is temporarily not available in the marked regions. We are currently investigating this issue and will update as soon as we have more info to share.
PDC Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are observing recovery. We will continue to monitor the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is causing issues with PDC in the prod-eu-west-2 region. We will provide another update in 1-2 hours.
Grafana Cloud login issues for users with role of None
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.
identified
We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.
investigating
We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.
Adaptive Metrics aggregation delay in eu-west-0 region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Services are fully recovered now. We're monitoring to be sure the issue won't re-occur.
identified
We're currently facing an issue with Adaptive Metrics aggregation delay in the eu-west-0 region (GCP Belgium). The issue started at around 11:50 UTC, but we were able to identify the issue and the appropriate fix is already deployed. We're seeing services recovering. More updated to come soon.
