New Multi-region uptime checks and custom-domain status pages

Grafana Cloud Outage History

Daily provider-status observations and published incident history for Grafana Cloud.

Regional incident

Grafana Cloud has an active regional incident; no global outage is indicated. Verified . Official provider source.

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21.6% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Intermittent Errors and Latency for Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5)
major Observed active window 6m

View incident details and source

Started:

GCP US Central - prod-us-central-0 GCP US Central - prod-us-central-5 GCP US Central - prod-us-central-0: Ingestion GCP US Central - prod-us-central-5: Ingestion
investigating
Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5). Customers may see errors or delays when sending metrics and logs. We are actively investigating. Next update by 13:40 UTC.
IRM Unable to Send SMS to Thailand Numbers
minor Observed active window 331h 27m

View incident details and source

Started:

Incident Management and Response (IRM)
identified
SMS delivery to Bangladesh has been restored. SMS delivery to Thailand is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share. In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
SMS delivery to Austrian numbers has been restored. SMS delivery to Thailand and Bangladesh is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share. In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
identified
This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.
identified
The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.
investigating
We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or phone calls as notifications.
Degraded data source queries
minor Observed active window 14m

View incident details and source

Started:

AWS Germany - prod-eu-west-2 AWS Germany - prod-eu-west-4 AWS US East - prod-us-east-2 GCP Australia - prod-au-southeast-0 GCP US Central - prod-us-central-4
investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.
Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands
minor Observed active window 4h 1m

View incident details and source

Started:

Azure Netherlands - prod-eu-west-3
investigating
We are continuing to investigate this issue. Next update by 11:30 UTC.
investigating
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.
September 2026
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
minor Observed active window 2h 59m

View incident details and source

Started:

AWS US East - prod-us-east-3
identified
An additional brief recurrence affected a small number of requests after our mitigation was deployed, though impact was smaller than earlier today. We continue to monitor and investigate a related, longer-running pattern. Next update by 15:40 UTC.
identified
We have identified a contributing factor to the elevated latency and are rolling out a mitigation to increase write capacity in AWS US East (VA). We continue to investigate a related, longer-running pattern. Next update by 14:40 UTC.
investigating
We are continuing to investigate this issue.
investigating
We are investigating elevated latency and a small number of failed requests for Grafana Cloud Logs in AWS US East (VA). Some customers writing logs to this region may see delayed ingestion or occasional write errors. We are actively investigating and will share more as we learn it. Next update by 13:38 UTC.
Grafana Access Issues
critical Observed active window 1h 52m

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Started:

AWS US East - prod-us-east-3
identified
We have identified the issue, and put a mitigation in place. We continue to work towards a resolution
investigating
We are continuing to investigate the issue, and will provide updates once we have more to share.
investigating
We are currently investigating an issue causing issues accessing the platform.
Cloud Provider Observability - Hosted Azure metrics issues
minor Observed active window 53m

View incident details and source

Started:

Integrations
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Since approximately 00:19Z there has been an increase in errors returning metrics from Azure's germanywestcentral. We are currently investigating this issue.
Azure Monitor increased timeouts and errors in prod-eu-west-5
minor Observed active window 39m

View incident details and source

Started:

Integrations
investigating
Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The issue remained ongoing as of 08:41 UTC. We are currently investigating this.
Kubernetes Observability Billing & Usage Incorrect
minor Observed active window 16h 42m

View incident details and source

Started:

Cost Management and Billing
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
IRM Access Issues for a Small Group of Users
major Observed active window 20h 12m

View incident details and source

Started:

Incident Management and Response (IRM)
monitoring
The fix has been deployed to the majority of deployments. We continue to monitor progress.
monitoring
A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.
identified
The issue has been identified, and we are working on a fix.
investigating
We are currently investigating an issue that may cause a small group of users to experience unexpected IRM access issues, or undelivered pages. Most users should not be affected.

Legacy Incident Archive

101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

February 2026
Grafana Cloud Metrics - Intermittent Write Latency in prod-us-central, prod-us-central-5, and prod-eu-west-0
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are rolling out a mitigation across the environments in these regions, and preemptively where possible to ensure it doesn’t spread elsewhere.
monitoring
We have seen an increase in latency in our cloud providers services, and are rolling out a change to mitigate the issue. We are monitoring.
monitoring
We are continuing to investigate this issue alongside the CSP, and have taken steps to escalate through the appropriate channels. The mitigation in place continues to work as expected, and any notable updates will continue to be shared here for tracking.
monitoring
We are continuing to investigate this issue alongside the CSP. Any notable updates will continue to be shared here for tracking.
monitoring
We've implemented mitigation in place and are continuing to monitoring and investigating this issue.
investigating
We have begun rolling out mitigation steps to reduce write latency in the prod-us-central-0 and prod-us-central-5 regions. While these measures are expected to improve performance, we are continuing to investigate the underlying root cause of the issue. We will provide additional updates as more information becomes available.
investigating
Since February 19, we have been investigating an intermittent issue causing increased write latency in the prod-us-central-0 and prod-us-central-5 regions. The issue does not affect all traffic but may result in delayed write operations for some customers. Our engineering team is actively working to identify the root cause and stabilize performance. We will share additional updates as progress is made.