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Frame.io Outage History

Uptime record, past incidents, and downtime history for Frame.io.

Checking current status...
96.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 92.6% 27 2
May 2026 96.8% 31 1
April 2026 100% 30 0
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Investigating issue with new uploads
major

Started: Jun 18, 7:19 PM

monitoring
New uploads are processing as expected. We are continuing to monitor our systems.
Jun 18, 7:54 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 18, 7:28 PM
investigating
We are continuing to investigate this issue.
Jun 18, 7:22 PM
investigating
We are currently investigating an issue affecting uploads.
Jun 18, 7:19 PM
Degraded software performance
critical

Started: Jun 9, 1:30 PM

monitoring
Services continue to be operational, we're continuing to monitor.
Jun 9, 2:46 PM
identified
We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.
Jun 9, 2:45 PM
investigating
We are continuing to investigate this issue.
Jun 9, 2:22 PM
investigating
We are continuing to investigate this issue.
Jun 9, 2:02 PM
investigating
Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
Jun 9, 1:47 PM
May 2026
Issue with loading comments
minor

Started: May 8, 11:51 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 12:43 PM
identified
The issue has been identified and a fix is being implemented.
May 8, 11:56 AM
investigating
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
May 8, 11:51 AM
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