Current answer
Frame.io experienced a minor incident: Delays in uploads using developer API. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
Developer Platform
Incident Timeline
Monitoring
A fix has been implemented, and we are monitoring the results.
Sep 17, 2026 at 3:17 PM UTC
Identified
The issue has been identified, we've taken steps to remediate the issue. We expect service performance to come back to normal shortly.
Sep 17, 2026 at 3:09 PM UTC
Investigating
We are continuing to investigate. We have a likely theory on the root cause and are currently validating it.
Sep 17, 2026 at 2:56 PM UTC
Investigating
We are currently investigating an issue that's causing delays in uploads using the developer API.
Sep 17, 2026 at 2:15 PM UTC
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