Current answer
Frame.io experienced a minor incident: AI Search returning unexpected errors. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
next.frame.io (V4)
Incident Timeline
Identified
We've identified the root cause and are deploying a fix.
Sep 17, 2026 at 10:06 PM UTC
Investigating
We are currently investigating an issue where AI Search is returning errors for some customers.
Sep 17, 2026 at 9:42 PM UTC
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