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39.4%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to investigate an issue where a subset of customers may be unable to assign new Autodesk products and subscriptions or manage users in Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent slowness while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We subsequently determined that the cause of this issue is also affecting Forma Build. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
monitoring
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent issues accessing Autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access the home page of Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing latency when accessing the Members and Groups workflows in Fusion Team. Other workflows, including Bill of Materials, History Panel, Create Version, and Properties within Fusion, are functioning as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency when accessing Bill of Materials, Members, Groups, History panel, Create Version, and Properties workflows in Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Autodesk account | Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to create support cases within Autodesk account and Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create support cases within Autodesk account. We subsequently determined that this issue is also affecting Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to create support cases within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
June 2026
BuildingConnected
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing issues searching for data, with outdated results being returned in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
Source not attested
Last archived state: resolved
View archived record details
investigating
On June 26, 2026 at 02:03 PM PDT, Autodesk identified an issue where customers were experiencing delays while retrieving the latest data in Revit Cloud Worksharing / Cloud Models in the US region. Once the issue was resolved on June 26, 2026 at 03:00 PM PDT, Revit Cloud Worksharing / Cloud Models returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Forma - Data Connector | Forma - Reports (US region)
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 90 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delays in viewing scheduled reports and data extractions as a result of the ongoing emergency maintenance in Forma - Data Connector and Forma - Reports in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to view latest data in Forma - Data Connector and Forma - Reports in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are experiencing latency while accessing multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk.com and TradeTapp. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk account, Forma Mobile App, AutoCAD Web, BIM 360 Glue, Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate this issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
monitoring
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
monitoring
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to contact Autodesk Support via phone calls and chat. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Flow Platform Provisioning
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a solution to resolve the issue where customers are unable to create personal storage projects in Flow Platform Provisioning and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to create personal storage projects in Flow Platform Provisioning. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
FPTR
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customer are experiencing increased latency and slower request processing times while interacting with Flow Production Tracking(FPTR). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
