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39.4%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to investigate an issue where a subset of customers may be unable to assign new Autodesk products and subscriptions or manage users in Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent slowness while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We subsequently determined that the cause of this issue is also affecting Forma Build. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
monitoring
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent issues accessing Autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access the home page of Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing latency when accessing the Members and Groups workflows in Fusion Team. Other workflows, including Bill of Materials, History Panel, Create Version, and Properties within Fusion, are functioning as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency when accessing Bill of Materials, Members, Groups, History panel, Create Version, and Properties workflows in Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing latency while viewing up-to-date product usage and consumption data in the Autodesk Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Data Management
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We have subsequently determined that this issue is also impacting BOM (Bill of Materials) export workflows in Fusion and Fusion Team. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.
investigating
We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We have subsequently determined that this issue is also impacting BOM (Bill of Materials) export workflows in Fusion and Fusion Team. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.
investigating
We are continuing to investigate an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.
Autodesk account | RegisterOnce
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in Account portal and RegisterOnce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
TradeTapp
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to receive emails from TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Fusion Team
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to view the BOM (Bill of Materials) and Properties tabs within Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 2026
Forma - Admin Console | Fusion
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
APS - Model Derivative
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are intermittently experiencing issues while accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are intermittently experiencing issues accessing and loading models within APS Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are intermittently experiencing issues accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are intermittently experiencing issues accessing APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
