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65.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
25
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change.
Our Engineering teams are actively working to fully recover the DNS service.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively working to fully mitigate the issue. We will share further updates as more information becomes available.Thank you for your patience.
investigating
The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP).
Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 10:50 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512
The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected.
Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available.
Thank you for your patience and understanding while we work to resolve this issue.
investigating
The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/12/2026, 14:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511
The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability.
We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.
investigating
The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:01 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability.
If you experience any issue, please contact F5 Support for further assistance.
investigating
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
investigating
The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07:00 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Service Degradation in New York (NY2) region - INC-20260910-508
The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event.
Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability.
Thank you for your continued support.
monitoring
The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event.
The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability.
Thank you for your continued trust in F5.
monitoring
The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally.
We are actively monitoring to ensure the service remains healthy and will provide updates as needed.
Thank you for your continued support and trust in F5.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/10/2026, 18:04 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
investigating
The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 06:25 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504
The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance.
We will continue to monitor the environment to ensure ongoing stability.
We appreciate your patience and support throughout this incident.
monitoring
The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.
Further updates will be provided as additional information becomes available.
We appreciate your patience and support throughout this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 15:13 UTC
�...
May 2026
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
F5 Distributed Cloud - Service Degradation - Cosmetic error in Routed DDoS service - INC-20260716-485
Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has resolved the previously identified accessibility issue affecting the Routed DDoS functions in the XC Console. The XC Console Routed DDoS functions have been fully restored, and the issue is now under monitoring.
Core Routed DDoS services remain operational, and there has been no impact to traffic processing or protection capabilities throughout the incident.
Our teams will continue monitoring the environment to ensure continued stability before closing the ...
monitoring
The F5 Distributed Cloud team has addressed the previously identified accessibility issue related to the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are closely monitoring the situation to ensure stability.
We would like to reassure our customers that there has been no traffic impact, and the functionality of the Routed DDoS service remains unaffected. All operations and protections associated with the service continue to function normally.
For any additional concerns or ...
investigating
The F5 Distributed Cloud team has identified an accessibility issue that some customers have experienced with the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are working diligently on corrective measures to restore full accessibility.
Please be rest assured that this issue does not impact the functionality of the Routed DDoS service itself— operations and protections associated with the service remain fully intact.
We appreciate your patience and understanding as we wor...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting routed DDOS tile .
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
F5 Distributed Cloud - Service Degradation - Error while creating support ticket via Distributed Cloud Console - INC-20260715-484
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team is pleased to inform you that the issue preventing customers from submitting support tickets through the Distributed Cloud Console has been resolved. The console is now fully operational for ticket submissions. We will continue to proactively monitor the situation to ensure the stability of our services. Should you encounter any further issues or have any concerns, please do not hesitate to reach out to us via your established channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting support ticket creation in the Distributed Cloud console.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We ha...
The F5 Distributed Cloud support team has applied the fix and the display of metrics within the customer dashboard and CE´s are recovering.
We will keep you informed as updates become available. Thank you for your understanding and patience as we work to address this issue.
investigating
The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard and CE´s showing as down. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest.
We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting metrics missing on the Distributed Cloud dashboards.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have id...
F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting DNS visualization status has been resolved, and all services are now operating normally.
Our teams have verified that the system is stable and will continue to monitor DNS services to ensure reliable and consistent performance.
We appreciate your patience and understanding throughout this period. If you have any questions or require further assistance, please feel free to contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support...
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific conta...
monitoring
The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally.
Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance.
Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-...
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific conta...
monitoring
The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: Fo...
monitoring
The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally.
Our teams have validated system stability and will continue to monitor to ensure consistent performance.
Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact det...
investigating
F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality.
DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully.
Our engineering teams ar...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07/06/2026, 1...
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational
We will continue to monitor the platform to ensure ongoing service stability.
If you have any questions or concerns, please contact us at support@cloud.f5.com.
monitoring
The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed
investigating
The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available.
Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.
We will share further up...
June 2026
F5 Distributed Cloud - Service Interruption - Intermittent Latency spikes and timeouts reported in India region- INC-20260626-479
minorSource not attested
Last archived state: resolved
View archived record details
investigating
F5 has received reports from customers in the India region about connectivity issues, including increased latency and request timeouts when accessing applications.We are actively monitoring the situation and will continue to provide updates as and when additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of latency and intermittent timeouts with specific service provider.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential...
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260624-478
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We would like to provide a further update on the current service situation.
All services have fully recovered and are operating normally. Platform stability has been restored, and access logs along with GLR processing are back to expected levels.There is no ongoing impact to customers.
Our teams will continue monitoring the environment closely to ensure continuous stability.
Thank you for your patience and support throughout this event.
monitoring
We would like to provide a further update on the current service situation.
All services have fully recovered and are operating normally. Access logs and GLR processing have returned to expected levels across the platform. There is no ongoing impact to customers, and the platform remains stable.
Our teams will continue to closely monitor the environment to ensure ongoing stability.
Thank you for your patience, understanding, and support throughout this event.
identified
We would like to provide a further update on the current service situation.
The overall service status remains unchanged. Platform services continue to operate within expected parameters, with access logs and GLR processing remaining at normal operating levels.
Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will maintain close observation of the platform as recovery activities continue.
We sincerely appreciate your continued patien...
identified
We would like to provide a further update on the current service situation.
Recovery efforts have continued to progress, and we are pleased to report that platform services are now operating within expected parameters. Access logs and GLR processing have now returned to normal operating levels.
Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will continue to closely observe the platform as recovery activities progress.
We sincerely ...
identified
We would like to share a further update on the current service situation.
Recovery efforts continue to progress, and our teams remain fully engaged in restoring complete service stability while maintaining close oversight of overall system health.
We are pleased to report continued improvements across the platform. In addition, the previously observed access log lag has now been fully resolved. While overall system performance has improved, GLR is still experiencing some residual processing...
identified
We would like to provide an additional update regarding the current service conditions.
Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed.
Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access ...
identified
We would like to share a further update on the current service situation.
Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed.
Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access logs and GLR d...
identified
We would like to provide an additional update regarding the current service conditions.
Recovery activities continue to advance steadily, and our teams remain fully engaged in restoring the affected services while closely monitoring overall platform stability.
While services are largely operating as expected, some customers may continue to experience delays in the availability of access logs and GLR data as recovery efforts progress.
We will share further updates as additional information b...
identified
We would like to provide a further update regarding the ongoing service conditions.
Recovery efforts continue to make steady progress, and we remain actively engaged in restoring the affected services while closely monitoring overall service stability.
Services continue to operate as usual; however, customers may experience delays in the delivery of access logs and GLR data while recovery activities remain underway.
We will continue to provide updates as more information becomes available....
identified
We would like to provide a further update regarding the ongoing service conditions.
Mitigation and recovery efforts are progressing, and we continue to actively monitor the environment to ensure service stability.
Services continue to operate as usual, but there may be delays in the delivery of access logs.
We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
identified
We would like to provide an update regarding the current service conditions.
We continue to actively collaborate with our service provider and are closely monitoring the situation while advancing mitigation efforts to stabilize the affected services. While some services may still experience delays, we are working diligently to minimize the impact and restore consistent operations as quickly as possible.
Further updates will be shared as more information becomes available.
Thank you for y...
identified
We would like to provide another update regarding current service conditions.
We remain actively engaged with our service provider and are continuing to monitor the situation closely while advancing mitigation efforts to improve stability across the affected services. Some services may still experience delays, and we are working to reduce impact and return to consistent operation as quickly as possible.
We will share further updates as additional information becomes available.
Thank you fo...
identified
We would like to share a further update regarding current service conditions.
We remain actively engaged with our service provider and continue to monitor the situation closely while progressing mitigation efforts to support stability across the affected services. Some services may still experience delays, and we are working to minimize impact and restore consistent operation as quickly as possible.
We will provide additional updates as more information becomes available.
Thank you for you...
identified
We would like to provide an update regarding current service conditions.
We remain actively engaged with our service provider and are continuing mitigation efforts to address service stability across all affected services. While some services may still experience delays, we are working diligently to minimize impact and ensure consistent operation.
We will continue to share updates as new information becomes available.
Thank you for your patience and understanding as we work to restore full...
identified
We would like to provide an update regarding current service conditions.
Due to an ongoing heatwave in Europe, our service provider’s data center is experiencing cooling constraints. This has led to capacity limitations at the affected site. While traffic has successfully rerouted to the nearest Regional Edge, certain services and features are currently impacted.
At this time, the following services and features may be impacted:
- GLR services in Europe – currently unable to send logs ...
identified
We have confirmed the situation has worsened at our service provider, and as a result GLR services are currently unavailable. We are working closely with the provider to restore service as quickly as possible, while also exploring additional mitigation options to minimize impact to your services.We will provide additional updates as needed.
Thank you for your patience and understanding.
identified
We are currently monitoring an incident affecting one of our service providers. We have implemented mitigations to reduce or prevent customer impact; however, if conditions worsen, customers may experience a loss of Global Log Receiver (GLR) services.
Our teams are actively engaged and will continue to monitor closely. We will provide additional updates as needed.
Thank you for your understanding.
F5 Distributed Cloud - Service Degradation - Issue creating and modifying endpoint configurations - INC-20260623-476
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have recovered the ability to perform changes in XC components and dashboard loading. Services are now operational and our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will continue to provide additional updates as needed.
investigating
Our engineering teams remain actively engaged in investigating the issue impacting the ability to perform changes in XC components and dashboard loading. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
investigating
Our engineering teams remain actively engaged in investigating the issue. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
investigating
The F5 Distributed Cloud support team has identified an issue where customers might experience delays in config propagation when creating a new endpoint or modifying an existing one. Please note that all other services remain fully operational and existing configurations are not impacted. Our teams are actively investigating the issue and we will share further updates as more information becomes available. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services. We will provide more details as they become available.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation...
Incident Advisory: INC-20260617-475
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in Paris.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential servi...
The F5 CDN service remains stable and operational, and traffic processing continues to function as expected. Our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will provide additional updates as needed.
monitoring
The F5 CDN service has been fully restored, and traffic processing remains operational. Our engineering teams are actively monitoring the environment to ensure continued stability.
We appreciate your patience and will share further updates as necessary.
monitoring
The F5 CDN issue for existing and newly created CDN distributions has been restored, and the CDN Services are now operating normally. Our engineering teams have completed recovery activities and are actively monitoring the environment to ensure continued stability. Existing CDN services and traffic processing remain fully operational. We will continue to monitor the situation closely and provide further updates as necessary.
identified
The F5 CDN Dashboard and Purge services have been successfully restored and are functioning normally. Restoration activities for CDN distribution provisioning remain in progress, and our engineering teams continue to actively monitor the environment to ensure service stability. Existing CDN services remain operational, and traffic processing continues to be unaffected. We will provide further updates as restoration efforts continue.
investigating
As part of our ongoing efforts to resolve the issue affecting CDN distributions that are becoming stuck in a pending state, our engineering teams will be performing a restart of the CDN service, existing and newly created CDN distributions to become stuck in a pending state during this period and expected failures of Dashboard population and Purge config operation services. Traffic processing is not expected to be impacted. We are closely monitoring the environment throughout the maintenance ...
investigating
Our engineering teams remain actively engaged in investigating the issue affecting CDN distributions that are becoming stuck in a pending state. At this time, there are no changes to the scope or impact of the issue. Existing CDN services continue to operate normally, and traffic processing remains unaffected. The team is continuing its analysis and working toward identifying the cause and implementing a resolution. We appreciate your continued patience and will provide further updates as add...
investigating
Our engineering teams are actively engaged and continue to work toward identifying the potential cause and implementing a resolution. Existing CDN services remain operational, and traffic processing is not impacted. We will continue to provide regular updates as our investigation progresses.
investigating
F5 Distributed Cloud team is aware of an issue causing both existing and newly created CDN distributions to become stuck in a pending state. Existing CDN services remain operational, and traffic processing is not impacted. Our engineering teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting F5 CDN distribution.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact...
