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90.4%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
90.3%
31
3
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Restarts of the New-Scale Analytics Engine has been completed and we are monitoring. Please do not change any rules are attempt to restart the Engine yourselves until we've marked this Resolved.
identified
We are continuing to work on a fix for this issue.
identified
Our team identified entity errors as the cause of New-Scale Analytics Engine RTE drops in the US East region. We have actively worked on the fix, and the issue is now resolved. However, the New-Scale Analytics Engine real-time jobs need to be restarted. We will provide an update on the restart once we proceed after necessary approvals.
We appreciate your patience and will share further updates as soon as possible.
If you have any questions or concerns, please contact Exabeam Technical Support.
Due to an ongoing outage within the Google Cloud Platform europe-west2 datacenter, Customers may experience delays in RTE generation, and access to some exabeam services on tenants hosted within this region. Exabeam are working to resolve this issue with Google as soon as possible.
We apologize for any inconvenience and will provide an update as soon as additional information becomes available. Please reach out to the Exabeam Support team if you require further information.
A data processing issue has been identified impacting event log consumption in the au region. This is currently under investigation by exabeam, and we are looking to rectify this as soon as possible. This will present as a substantial drop in data within Search, and impacts on downstream applications as well.
We apologize for any inconvenience and will provide an update as soon as additional information becomes available.
The issue has been identified and the fix has been implemented. We are seeing improvement in the search application performance. We will confirm once the issue is fully resolved.
If you have any questions or concerns, please contact Exabeam Technical Support.
investigating
We have received reports and are currently investigating the degradation in the search application. We will update soon once we make some progress towards the resolution.
We apologize for any inconvenience and If you have any questions or concerns, please contact Exabeam Technical Support.
Exabeam has implemented a fix for the issue and is monitoring for full recovery.
All services have returned to operational at this time.
identified
There are no changes to circumstances at this time and Exabeam continues to investigate the issue.
If you have additional questions please open a Support case in the Exabeam Community.
identified
Exabeam continues to investigate the issue. There are no changes to circumstances at this time, If you have additional questions please open a Support case in the Exabeam Community.
identified
Exabeam detected a disruption in data ingestion affecting a small subset of environments. This issue is specifically preventing logs stored in Google Cloud Platform (GCP) buckets from being pulled, parsed, and updated within Exabeam downstream applications, such as Search, Correlation Rules, and Threat Center.
Please be assured that during this time, your source logs continue to collect and remain safely secured. Once the connection is fully restored, all queued data will be safely ingested,...
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Threat Center Accessible But Not Loading
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating reports of ThreatCenter not loading after successful authentication.
Incorrect data shown in Processing Stats dashboard in Service Health & Consumption Application.
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are pleased to inform that we have deployed the fix and it is working as expected and we are recovering. All apps are healthy and functional.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
identified
We are pleased to inform that we have deployed the fix and it is working as expected. All apps are healthy and functional.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
identified
We have received reports of a potential service degradation in Processing Stats dashboard in Service Health & Consumption application where that data shown may be incorrect. We have identified the issue and the fix and it will be rolled out shortly. We will update as soon as we make progress on the fix.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
