Current answer
Exabeam experienced a minor incident: US-E New-Scale Analytics Engine Restart. ServiceAlert observed recovery on Nov 13, 2026.
Looking for an update now? Check the current status, or follow Exabeam for future changes.
Incident Lifecycle
Affected Components
New-Scale Analytics detection engine
Incident Timeline
Monitoring
Restarts of the New-Scale Analytics Engine has been completed and we are monitoring. Please do not change any rules are attempt to restart the Engine yourselves until we've marked this Resolved.
Nov 13, 2026 at 3:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 13, 2026 at 3:23 PM UTC
Identified
Our team identified entity errors as the cause of New-Scale Analytics Engine RTE drops in the US East region. We have actively worked on the fix, and the issue is now resolved. However, the New-Scale Analytics Engine real-time jobs need to be restarted. We will provide an update on the restart once we proceed after necessary approvals.
We appreciate your patience and will share further updates as soon as possible.
If you have any questions or concerns, please contact Exabeam Technical Support.
We appreciate your patience and will share further updates as soon as possible.
If you have any questions or concerns, please contact Exabeam Technical Support.
Nov 13, 2026 at 3:17 PM UTC
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