Exabeam Outage History
Uptime record, past incidents, and downtime history for Exabeam.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 86.7% | 15 | 2 |
| July 2026 | 74.2% | 31 | 8 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 60% | 15 | 6 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Rule Changes and Beam Restarts
Started: Aug 12, 1:22 AM
monitoring
A fix has been implemented and we are monitoring the results.
Aug 12, 2:05 AM
identified
The issue has been identified and a fix is being implemented.
Aug 12, 1:44 AM
investigating
We are investigating a platform issue - All services and applications remain fully operational at this time.
Out of an abundance of caution, we have temporarily disabled rule changes and BEAM restarts to prevent any unintended impact while the investigation is underway. No customer action is required.
We will provide an update within 2 hours or as more information becomes available.
Aug 12, 1:22 AM
No Rule Triggers Showing in Search
Started: Aug 6, 4:02 PM
investigating
Rule Triggers are not showing in the Search application - Threat Center cases are still being created and are not impacted. Exabeam is currently investigating the issue.
Aug 6, 4:02 PM
July 2026
[Important Notice] Regarding Display Issues with the Service Health and Consumption Dashboard (Japan Region) // 【重要なお知らせ】Service Health and Consumption ダッシュボードの表示不具合について（日本リージョン）
Started: Jul 23, 7:22 AM
identified
Our team has begun applying the fix. Once the issue has been fully resolved, we will contact you again. We sincerely apologize once again for the inconvenience this has caused.
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当社のチームは修正の適用を開始いたしました。問題が完全に解決しましたら、改めてご連絡いたします。このたびはご不便をおかけしておりますことを、重ねて心よりお詫び申し上げます。
Jul 23, 1:43 PM
identified
We are currently experiencing an issue where the "Application Health" metric on the Service Health and Consumption dashboard is displaying as 0% for many customers in the Japan region.
This issue affects only the dashboard display (UI); there is absolutely no impact on log ingestion, data processing, detection capabilities, or the product's security monitoring functions within your environment.
Our engineering team is currently addressing this issue as a top priority. We sincerely apologi...
Jul 23, 7:22 AM
June 2026
Threat Center down in EU region.
Started: Jun 17, 9:12 AM
monitoring
The issue has been resolved, and Threat Center is functioning as expected. We are continuing to monitor the service to ensure stability and will keep you informed of any changes.
If you have any questions or concerns, please contact Exabeam Technical Support.
Jun 17, 9:56 AM
investigating
We are currently investigating reports of a potential service impact affecting Threat Center.
We apologize for any inconvenience and will provide an update as soon as additional information becomes available.
If you have any questions or concerns, please contact Exabeam Technical Support.
Jun 17, 9:12 AM
Multiple product tiles missing and abnormal app behaviors on the ECP page.
Started: Jun 12, 3:04 AM
monitoring
We have applied a fix and are seeing improvement in app behavior along with missing tiles that are visible again on the ECP page.
We are monitoring the service health for sometime and we will resolve this incident soon.
Thank you for your patience, If you have any questions or concerns, please contact Exabeam Technical Support.
Jun 12, 3:42 AM
investigating
We are currently investigating reports of a multiple product tiles missing on the ECP page the along with some abnormal app behaviors.
We apologize for any inconvenience and will provide an update as soon as additional information becomes available.
If you have any questions or concerns, please contact Exabeam Technical Support.
Jun 12, 3:04 AM
Threat Center Inaccessible
Started: Jun 11, 1:55 PM
monitoring
A fix has been implemented and we are monitoring.
Jun 11, 2:47 PM
identified
The issue has been identified and we are working to implement a fix.
Jun 11, 2:33 PM
investigating
We are investigating issues with accessing Threat Center. Further updates will be provided once we identify the issue.
Jun 11, 1:55 PM
Correlation Rule event triggers are temporarily not being created because of an InfluxDB error.
Started: Jun 3, 9:13 AM
monitoring
The issue has been fixed, and Correlation Rule event generation is now working as expected. We will keep monitoring the service for stability and resolve this incident in some time.
Jun 3, 10:29 AM
identified
We are currently investigating reports of a potential service degradation affecting the creation of certain Correlation Rule trigger events. Initial analysis indicates that a sudden spike in InfluxDB load may have impacted the rule engine's ability to generate these events as expected.
A fix has been implemented, and our team is closely monitoring the affected services to ensure full recovery and stability. We will provide a further update once the issue has been fully resolved.
We apologiz...
Jun 3, 9:13 AM
April 2026
Log Ingestion/Search Delay - US-West
Started: Apr 28, 3:19 PM
identified
The issue has been identified and a fix is being implemented.
Apr 28, 5:25 PM
investigating
We are investigating an issue with Collection and Search in the US-West region.
Apr 28, 3:19 PM
USW1 region- ECP page is getting error "No Healthy Upstream"
Started: Apr 28, 8:28 AM
identified
We have identified the cause of the issue impacting Security Platform Operations. Our internal team is actively working on implementing a fix.
We appreciate your patience and will share further updates as soon as possible.
If you experience any issues or have further questions, please reach out to Exabeam Technical support.
Apr 28, 8:28 AM
Threat Center Accessible But Not Loading in EU region
Started: Apr 21, 9:56 AM
investigating
We have received reports of a potential service degradation in Threat Center application.
We apologize for any inconvenience and will provide an update as soon as additional information becomes available.
If you have any issues or questions, please contact Exabeam Technical Support.
Apr 21, 9:56 AM
Threat Center Accessible But Not Loading
Started: Apr 20, 5:20 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 6:30 PM
investigating
We are investigating reports of ThreatCenter not loading after successful authentication.
Apr 20, 5:20 PM
Incorrect data shown in Processing Stats dashboard in Service Health & Consumption Application.
Started: Apr 11, 1:01 PM
identified
We are pleased to inform that we have deployed the fix and it is working as expected and we are recovering. All apps are healthy and functional.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
Apr 11, 4:11 PM
identified
We are pleased to inform that we have deployed the fix and it is working as expected. All apps are healthy and functional.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
Apr 11, 3:06 PM
identified
We have received reports of a potential service degradation in Processing Stats dashboard in Service Health & Consumption application where that data shown may be incorrect. We have identified the issue and the fix and it will be rolled out shortly. We will update as soon as we make progress on the fix.
We apologize for any inconvenience. If you have any questions or concerns, please contact Exabeam Technical Support.
Apr 11, 1:01 PM