New Multi-region uptime checks and custom-domain status pages

DonorPerfect Outage History

Daily provider-status observations and published incident history for DonorPerfect.

Major outage

DonorPerfect is reporting major outage. Verified . Official provider source.

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71.2% of 73 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 88.5% 26 3
September 2026 76.9% 26 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Intermittent issues with searching in DonorPerfect Community
minor Observed active window 2h 14m

View incident details and source

Started:

DonorPerfect Community
investigating
We are currently experiencing intermittent issues with the AI-powered search function in our Knowledgebase. In the meantime, you can continue to access and search Knowledgebase articles directly by navigating to Learn > Knowledgebase from the community landing page. We apologize for the inconvenience and will provide additional updates as more information becomes available.

Legacy Incident Archive

11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Security Check Failing
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are currently monitoring an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconven...
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