Intermittent issues with searching in DonorPerfect Community
View the provider incident record →Current answer
DonorPerfect experienced a minor incident: Intermittent issues with searching in DonorPerfect Community. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
DonorPerfect Community
Incident Timeline
Investigating
We are currently experiencing intermittent issues with the AI-powered search function in our Knowledgebase. In the meantime, you can continue to access and search Knowledgebase articles directly by navigating to Learn > Knowledgebase from the community landing page.
We apologize for the inconvenience and will provide additional updates as more information becomes available.
We apologize for the inconvenience and will provide additional updates as more information becomes available.
Sep 1, 2026 at 5:55 PM UTC
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