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Criteo Outage History

Daily provider-status observations and published incident history for Criteo.

Operational

Criteo is operational. Verified . Official provider source.

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81.1% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 80% 30 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Data Processing Delays - Reporting Tools Affected
minor Observed active window 20h 9m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for September 28th. No data has been lost and the incident is being investigated.
Data Processing Delays - Reporting Tools Affected
minor Observed active window 4h 26m

View incident details and source

Started:

Analytics Analytics
identified
The issue has been identified and a fix is being implemented.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the incident is being investigated.
Users may have trouble accessing Criteo reporting API component
major Observed active window 53h 5m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
August 2026
Users may have trouble accessing Commerce Max Analytics UI
major Observed active window 3h 47m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.

Legacy Incident Archive

19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Users may have trouble with Criteo API component (and endpoint if available) performance
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Users may have trouble using Criteo API Analytics component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
investigating
Users may have trouble using Criteo API Analytics component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Users may have trouble with Criteo MPO API component (and endpoint if available) performance
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble using Criteo MPO API component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Data Processing Delays - Reporting Tools Affected
minor Source not attested
Last archived state: resolved
View archived record details
identified
Data is catching up and will be complete within the next 4 hours.
investigating
Some metrics in our data processing infrastructure are running behind which is causing inaccuracies in the reporting tools. No data has been lost and the incident is being investigated.
Users may have trouble with Criteo API component (and endpoint if available) performance
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble using Criteo API component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
May 2026
Users may have trouble with Criteo components
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble using Criteo components Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
April 2026
Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API components
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been identify and fixed. Criteo's tech team are monitoring.
investigating
We are continuing to investigate this issue.
investigating
Users may have trouble accessing Commerce Max and/or Commerce Yield component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
March 2026
Users may have trouble with Commerce Max and/or Commerce Yield Campaigns Component
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble using Commerce Max and/or Commerce Yield Campaigns Component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Users may have trouble with accessing Criteo Services
major Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble using Criteo Services Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Data Processing Delays - Reporting Tools Affected
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are investigating a drop of sales and sales related metrics from March 25 18 UTC to March 26 17 UTC.