Users may have trouble accessing Commerce Max - API component
View the provider incident record →Current answer
Criteo experienced a minor incident: Users may have trouble accessing Commerce Max - API component. ServiceAlert observed recovery on Oct 13, 2026.
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Incident Lifecycle
Affected Components
Campaigns
Campaigns
Campaigns
Campaign
Analytics
Analytics
Analytics
Analytics
Audiences
Audiences
Audiences
Audiences
Catalog
Catalog
Product Catalog
Creative library
Gateway
Account Management
Billing
Gateway
OneTag - Event Tracking
Account Settings
Advertiser
Creatives
Biling and payments
Products Recommendation
Partner Billing Report
Account Settings
oAuth
Balances
Performance planner
oAuth
Creatives
Experiments
Recommendation
Legacy - Offsite Ads
OnSite Recommendation
ThirdPartyAccounts
Incident Timeline
Investigating
We are continuing to investigate this issue.
Oct 13, 2026 at 4:09 PM UTC
Investigating
We are currently investigating this issue.
Oct 13, 2026 at 3:42 PM UTC
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