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Criteo Outage History

Daily provider-status observations and published incident history for Criteo.

Operational

Criteo is operational. Verified . Official provider source.

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81.1% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 80% 30 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Data Processing Delays - Reporting Tools Affected
minor Observed active window 20h 9m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for September 28th. No data has been lost and the incident is being investigated.
Data Processing Delays - Reporting Tools Affected
minor Observed active window 4h 26m

View incident details and source

Started:

Analytics Analytics
identified
The issue has been identified and a fix is being implemented.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the incident is being investigated.
Users may have trouble accessing Criteo reporting API component
major Observed active window 53h 5m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
August 2026
Users may have trouble accessing Commerce Max Analytics UI
major Observed active window 3h 47m

View incident details and source

Started:

Analytics
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.

Legacy Incident Archive

19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Data Processing Delays - Reporting Tools Affected
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for August 11th No data has been lost and the incident is being investigated.
July 2026
Users may have trouble accessing Criteo UI and APIs.
minor Source not attested
Last archived state: resolved
View archived record details
identified
Users may have trouble accessing Criteo UI and APIs. We are currently experiencing a global service outage affecting our platforms and public apis. We have identified the likely root cause, and our engineering teams are actively working on implementing a fix. We will continue to provide updates as we make progress. Thank you for your patience.
Data Processing Delays - Sales metrics Affected
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Our data processing infrastructure is running behind which is causing latency in the reporting tools for sales related metrics. No data has been lost and the incident is being investigated.
Users in Australia may have trouble with Commerce Max and/or Commerce Yield component performance
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users in Australia may have trouble using Commerce Max and/or Commerce Yield component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Data Processing Delays - Sales metrics Affected
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for sale metrics for July 14th No data has been lost and the incident is being investigated.
Users may have trouble with Reporting Analytic tools
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Users may have trouble using Reporting Analytic tools Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Users may have trouble accessing Criteo UI
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Users may have trouble accessing Criteo UI and APIs. We are currently experiencing a global service outage affecting our platforms and public apis. We have identified the likely root cause, and our engineering teams are actively working on implementing a fix. We will continue to provide updates as we make progress. Thank you for your patience.
Data Processing Delays - Sales metrics affected
critical Source not attested
Last archived state: resolved
View archived record details
investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting data using sales metrics. No data has been lost and the incident is being investigated.
Users may have trouble accessing Criteo UI
critical Source not attested
Last archived state: resolved
View archived record details
investigating
Users may have trouble accessing Criteo UI. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Users may have trouble accessing Criteo API component
critical Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Users may have trouble accessing Criteo API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.