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Computop Paygate GmbH Outage History

Daily provider-status observations and published incident history for Computop Paygate GmbH.

Operational

Computop Paygate GmbH is operational. Verified . Official provider source.

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100% of 32 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 26 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

24 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Disruption / Störung Services - GICC, VbVGICC, UCAFGICC - Acquirer Payone
major Source not attested
Last archived state: resolved
View archived record details
investigating
Dear customers, Our monitoring systems indicate an incident of the mentioned service. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the...
March 2026
Disruption / Störung Services - Computop Analytics | Merchant Portal
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Dear customers, Our monitoring systems indicate an incident of the mentioned service. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards, Computop Client Implementation and Operations ~~~~~...
investigating
Dear customers, Our monitoring systems indicate an incident of the mentioned service. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards, Computop Client Implementation and Operations ~~~~~...
Paygate Störung / Paygate Disruption - All Services
critical Source not attested
Last archived state: resolved
View archived record details
investigating
Dear customers, We would like to provide you with an update on the current situation: There have been no changes since our last communication. Our IT Emergency Team continues to work closely with various internal teams and external partners to find a solution and resolve the issue. We are doing everything possible to restore stability as soon as possible. Thank you for your continued patience and understanding. ~~~~~~~~~~~~~~ Sehr geehrte Geschäftspartner, hiermit möchten wir Sie...
investigating
Dear customers, This is to inform you of a current service disruption caused by a targeted network attack (DDoS). Our IT Emergency Team is actively mitigating the attack and working to restore service stability as quickly as possible. We will provide further updates as the situation develops. Thank you for your patience. Kind regards, Computop Client Implementation and Operations ~~~~~~~~~~~~~~~ Sehr geehrte Geschäftspartner, hiermit informieren wir Sie über eine aktuelle Se...
investigating
We are continuing to investigate this issue.
investigating
Dear customers, Our monitoring systems indicate an incident for the Paygate. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards,   Computop Client Implementation and Operations ~~~~~~~~~~~~~...
External Disruption / Externe Störung - Applepay, Googlepay, CB2A
major Source not attested
Last archived state: resolved
View archived record details
investigating
Dear customers, our monitoring systems indicate an external incident for the mentioned payment method / system. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...