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100%of 32 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
26
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
24 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the...
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Paygate Störung / Paygate Disruption - All Services
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
We would like to provide you with an update on the current situation:
There have been no changes since our last communication.
Our IT Emergency Team continues to work closely with various internal teams and external partners to find a solution and resolve the issue.
We are doing everything possible to restore stability as soon as possible.
Thank you for your continued patience and understanding.
~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
hiermit möchten wir Sie...
investigating
Dear customers,
This is to inform you of a current service disruption caused by a targeted network attack (DDoS).
Our IT Emergency Team is actively mitigating the attack and working to restore service stability as quickly as possible.
We will provide further updates as the situation develops.
Thank you for your patience.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
hiermit informieren wir Sie über eine aktuelle Se...
investigating
We are continuing to investigate this issue.
investigating
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~...
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...