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100%of 32 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
26
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
24 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Paygate Störung / Paygate External Disruption - Data Center
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Dear customers,
UPDATE: All Systems working fine again since 10.24pm.
Issue still under investigating, waiting for feedback from datacenter.
We received a response from our datacenter provider. The issue seems to be identified and they are working with high pressure on a solution.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäf...
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Dear customers,
Our monitoring systems are still detecting a delay to the service referred to in the subject line, therefore we are unable to provide you with a Smart Data Report today. The report for June 11 2026 will be sent tomorrow.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
unsere Überwachungssysteme registrieren derzeit weiterhin eine Verzögerung für den im Betreff genannten Service und daher können wir heute k...
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service and Smart Data report will be made available at a later date.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind reg...
External Disruption / Externe Störung - Ratepay
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Dear customers,
Our monitoring systems indicate an incident of the mentioned service since June 4th.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Ope...
May 2026
External Disruption / Externe Störung - Credit Card via Nexi
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
External Disruption / Externe Störung - IFSF
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this i...
Disruption / Störung Services - Paytweak
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
External Disruption / Externe Störung - Paytweak
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Paygate Störung / Paygate Disruption - Paytweak
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~...