Computop Paygate GmbH Outage History
Uptime record, past incidents, and downtime history for Computop Paygate GmbH.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 86.7% | 15 | 2 |
| July 2026 | 71% | 31 | 9 |
| June 2026 | 66.7% | 30 | 10 |
| May 2026 | 80% | 15 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
External Disruption / Externe Störung - credit card / debit card: BNP - MasterCard
Started: Aug 15, 5:12 AM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Aug 15, 5:12 AM
July 2026
Disruption / Störung Services - Sporadically Delivery URLNotify Apple- & Googlepay & PagBraPIX
Started: Jul 31, 3:18 PM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Partial the Notify delivery doesn't work, but only for the hosted solution via payssl.aspx - The Server to server implementation is not affected.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide y...
Jul 31, 3:18 PM
External Disruption / Externe Störung PaybackPay
Started: Jul 27, 5:40 AM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Jul 27, 5:40 AM
Paygate Störung / Paygate Disruption - 3DSecure - alle Kartenmarken - all Brands
Started: Jul 23, 6:56 AM
investigating
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~...
Jul 23, 6:56 AM
External Disruption / Externe Störung - 3DSecure - Mastercard
Started: Jul 15, 7:30 AM
investigating
We are continuing to investigate this issue.
Jul 15, 8:25 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Jul 15, 7:30 AM
Disruption / Störung Services - Computop interne Dokumentation / Computop internal documentation
Started: Jul 14, 8:55 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service (https://developer.computop.com) since today 08:50.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
C...
Jul 14, 8:55 AM
June 2026
Disruption / Störung Services - Paytweak
Started: Jun 25, 6:04 PM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Jun 25, 6:04 PM
External Disruption / Externe Störung - PaybackPay
Started: Jun 15, 9:24 PM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Jun 15, 9:24 PM
Paygate Störung / Paygate External Disruption - Data Center
Started: Jun 15, 6:21 PM
investigating
We are continuing to investigate this issue.
Jun 15, 8:28 PM
investigating
We are continuing to investigate this issue.
Jun 15, 8:05 PM
investigating
We are continuing to investigate this issue.
Jun 15, 7:24 PM
investigating
We are continuing to investigate this issue.
Jun 15, 6:49 PM
investigating
We are continuing to investigate this issue.
Jun 15, 6:39 PM
investigating
We are continuing to investigate this issue.
Jun 15, 6:39 PM
investigating
Dear customers,
UPDATE: All Systems working fine again since 10.24pm.
Issue still under investigating, waiting for feedback from datacenter.
We received a response from our datacenter provider. The issue seems to be identified and they are working with high pressure on a solution.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäf...
Jun 15, 6:21 PM
External Disruption / Externe Störung - PayByLink / Paytweak
Started: Jun 12, 7:04 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Jun 12, 7:04 AM
Disruption / Störung Services - Smart Data Report - verzögerte Bereitstellung - delayed provision
Started: Jun 11, 9:32 AM
investigating
Dear customers,
Our monitoring systems are still detecting a delay to the service referred to in the subject line, therefore we are unable to provide you with a Smart Data Report today. The report for June 11 2026 will be sent tomorrow.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
unsere Überwachungssysteme registrieren derzeit weiterhin eine Verzögerung für den im Betreff genannten Service und daher können wir heute k...
Jun 11, 2:10 PM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service and Smart Data report will be made available at a later date.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind reg...
Jun 11, 9:32 AM
External Disruption / Externe Störung - Ratepay
Started: Jun 9, 1:58 PM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Jun 9, 1:58 PM
External Disruption / Externe Störung - Acquirer NEXI EPA File - Computop Settlement File
Started: Jun 9, 11:36 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service since June 4th.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Ope...
Jun 9, 11:36 AM
May 2026
External Disruption / Externe Störung - Credit Card via Nexi
Started: May 21, 7:42 AM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
May 21, 7:42 AM
External Disruption / Externe Störung - IFSF
Started: May 19, 2:20 PM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this i...
May 19, 2:20 PM
Disruption / Störung Services - Paytweak
Started: May 11, 6:40 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
May 11, 6:40 AM
External Disruption / Externe Störung - Paytweak
Started: May 9, 6:30 AM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
May 9, 6:30 AM
Paygate Störung / Paygate Disruption - Paytweak
Started: May 7, 6:07 PM
investigating
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~...
May 7, 6:07 PM
April 2026
Disruption / Störung Services - GICC, VbVGICC, UCAFGICC - Acquirer Payone
Started: Apr 28, 8:13 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the...
Apr 28, 8:13 AM
March 2026
Disruption / Störung Services - Computop Analytics | Merchant Portal
Started: Mar 31, 8:30 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Mar 31, 11:58 AM
investigating
Dear customers,
Our monitoring systems indicate an incident of the mentioned service.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~...
Mar 31, 8:30 AM
Paygate Störung / Paygate Disruption - All Services
Started: Mar 30, 11:06 AM
investigating
Dear customers,
We would like to provide you with an update on the current situation:
There have been no changes since our last communication.
Our IT Emergency Team continues to work closely with various internal teams and external partners to find a solution and resolve the issue.
We are doing everything possible to restore stability as soon as possible.
Thank you for your continued patience and understanding.
~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
hiermit möchten wir Sie...
Mar 30, 2:48 PM
investigating
Dear customers,
This is to inform you of a current service disruption caused by a targeted network attack (DDoS).
Our IT Emergency Team is actively mitigating the attack and working to restore service stability as quickly as possible.
We will provide further updates as the situation develops.
Thank you for your patience.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~~~
Sehr geehrte Geschäftspartner,
hiermit informieren wir Sie über eine aktuelle Se...
Mar 30, 1:25 PM
investigating
We are continuing to investigate this issue.
Mar 30, 11:18 AM
investigating
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information.
Kind regards,
Computop Client Implementation and Operations
~~~~~~~~~~~~~...
Mar 30, 11:06 AM
External Disruption / Externe Störung - Applepay, Googlepay, CB2A
Started: Mar 28, 8:26 PM
investigating
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forwa...
Mar 28, 8:26 PM