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CompanyCam Outage History

Daily provider-status observations and published incident history for CompanyCam.

Operational

CompanyCam is operational. Verified . Official provider source.

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91.9% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Admin and Manager users cannot rename, duplicate, or delete Advanced Checklists (web + mobile)
minor Observed active window 19m

View incident details and source

Started:

Web App Mobile App
identified
We believe that we have found the source of the issue. Working on the fix.
August 2026
The web app is not loading
critical Observed active window 21m

View incident details and source

Started:

Web App
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users are reporting problems downloading photos on the Web app
major Observed active window 1h 17m

View incident details and source

Started:

Web App
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
On Web, Some users are seeing a loading spinner and are unable to view all of a project's photos
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
The team is currently investigating the issue.
Page Exports to PDF are broken on Web
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and the team is working towards a fix.
investigating
We are currently investigating the issue. Page PDF Exports are functional on Mobile.
Users are intermittently seeing "Well, shoot" when trying to use Global Search on Web
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating the issue.
May 2026
Pages with images are unable to be exported to PDF
major Source not attested
Last archived state: resolved
View archived record details
identified
We are currently investigating an issue affecting Pages. Customers cannot export a page to PDF if it contains images. We will provide updates here as we learn more.
Issue persisting changes to AI created Pages in Web and Mobile
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented and tested.
investigating
We are currently investigating this issue.
ServiceTitan Degradation
Source not attested
Last archived state: resolved
View archived record details
monitoring
We're currently experiencing errors related to a ServiceTitan service interruption. The error indicates their service is suspended for maintenance. We will share an update as soon as we have one. We appreciate your patience in the meantime.
Renaming a Page from the list view in Mobile results in Page contents being erased
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified on mobile version 10.0.20 and our engineering team is working on a fix.
April 2026
Jobber Integration Connectivity Issue
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are currently investigating an issue affecting connections between CompanyCam and Jobber. Some users may experience disruptions when syncing or accessing Jobber-linked data. Our team is actively working on a resolution and we expect this to be fully resolved by 10:00 AM EST on April 28th.
'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Applying a second fix. Team continues to monitor the situation.
monitoring
Fix has been applied. Team is monitoring the situation.
identified
'Smart Groups' is also affected. Applying fix to restore proper access for both Smart Groups and Guest Access.
investigating
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
Background work is delayed: Integrations sync is delayed
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Background work is catching up. Team is monitoring for signs of increasing delays.
identified
Known affected services: - Dropbox/Sharepoint/Pipedrive sync is delayed - Google calendar syncing is delayed - Recap Emails are delayed - Certain counts in the app aren't been updated
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